East Cambridgeshire District Council is looking for an ICT Support Officer to help drive forward our modern, customer-focused digital services.
Location: Ely, CB7 4EE
Salary: £33,699 - £38,220 per annum plus benefits
Job Type: Full Time, 1x Permanent, 1x Fixed Term Contract
Closing Date: Friday 5 December 2025
About Us:
East Cambridgeshire boasts excellent transport links, stunning countryside, vibrant markets, and welcoming communities and it one of the UK's happiest and healthiest places to live.
East Cambridgeshire District Council takes pride in its innovative approach to delivering sustainable and economically driven services that benefit residents, stakeholders, and the environment.
ICT Support Officer - The Role:
In this role you will work within the ICT Service team, delivering support for the council's hardware and software infrastructure. You'll collaborate closely with the ICT Support Team Leader and liaise effectively with the ICT Support and helpdesk Team and third-party organisations.
ICT Support Officer - Key Responsibilities:
- Provide 2nd line IT technical support for the council's IT systems for officers, members & Trading Companies using the council's ticketing system
- Maintain the corporate Business Case Management systems for all departments, including upgrades, security vulnerability patching and server maintenance...