Department: Workspace Solutions Job Title: Facilities Assistant Reporting to: Facilities Coordinator Location: London Summary of role: To support the Facilities Coordinator in the delivery of various office administrative, hospitality, and reception type services within the client's London premises. Objectives: To work within the CBRE company guidelines to provide the client's internal and external customers with supportive, efficient and professional services at all times. Job Responsibilities: Manage the reception area with a courteous, pleasant and professional presence, greeting and assisting all the staff and visitors Daily Quality Floor Checks Displaying signage, as requested and as appropriate Posters in Washrooms Provide general safety and security support by managing and processing any requests for access control devices and passes for staff, contractors and visitors. Ordering & Preparation of C badges for contractors in catering, facilities, & janitorial team Preparing contractor permits to have works performed, as required Provide general administrative and logistical support to the Facilities Coordinator and other line managers as necessary Assisting with daily and weekly audits/ reports Daily Reception / Collaboration Safety Checks Weekly Quality Floor Checks Weekly Unseated Reports Weekly Visitor Reports Monthly Bike Audits Monthly FloorScope Audits Providing support to the team regarding Weekly On-Boarding of new employees and contractors Preparation of Event Badges Verification of identity of TVCs Weekly Reporting of Checked-In guests & No-Shows to People Ops Assisting with meeting room requests Ordering & Distributing of Bike Passes/Tags to Googlers Fulfilling client requests via guts tickets Maintain constructive and positive professional relationships with all other CBRE service delivery staff and their appointed contractors Candidate Requirements: Excellent communication skills with the ability to interact with individuals from a wide variety of social and educational backgrounds Ability to handle multiple requests and work in a fast paced and often demanding environment Ability to accurately complete tasks, assignments and responsibilities in a timely manner Able to function with a high level of initiative and proactivity Dependable and flexible, able to work independently as well as part of a team Responsive to customer requests in an empathetic, supportive and productive manner Posses a high level of IT literacy Must remain calm, courteous and polite in all circumstances