About us
Housr is a hyper-growth Tech startup on a mission to revolutionise student rental.
We just recently raised a $10M Series A and we are putting this investment to work to fuel our growth in the UK & US.
As our UK National Account Manager, you'll be the heartbeat of our partner agent relationships across the UK. You'll combine commercial awareness with hands-on relationship building, problem-solving instinct, and a customer-first mindset.
Key Responsibilities
Partner Relationship Management Act as the go-to contact for partner agents across the UK. Build strong, trusted relationships that feel like partnerships, not transactions.
Contract Management Oversee the full lifecycle of partner contracts, from onboarding and training through to renewals and performance reviews.
Team & Process Building Help design and implement scalable account management processes and tools as the business grows.
Client Entertainment & Engagement Organise and host events, dinners, and other social experiences with partner agents to maintain a strong, human connection.
Customer-Centric Problem Solving When issues arise, you own them. With a calm head and proactive mindset, you'll do whatever it takes to resolve challenges quickly, always keeping the partner experience front and centre.
Account Growth Work closely with partners to help them expand their portfolios with Housr, identifying opportunities for deeper collaboration.
Training & Support Ensure partners are confident with Housr's systems and processes by delivering onboarding, training, and ongoing guidance.
Internal Accountability Advocate for the partner internally, ensuring the wider Housr team delivers on our promises and exceeds expectations.
What we're looking for:
Proven commercial experience in B2B Customer Success / Account Management
Experience working in or with fast-growth, customer-facing businesses
Experience with contracts, service delivery, or partner success is desirable
Property, FinTech, or PropTech industry exposure is a bonus
Travel:
Regular UK travel required, you must have a full UK driving licence and access to a car
What we offer
Compensation - Genuinely Market Competitive basic salary, plus uncapped commission
Holiday - 25 days off, plus bank holidays each year
Monthly Team Lunches - At the end of each month, we all grab lunch together as a team, and also have the afternoon off to focus on ourselves
Company socials - A chance to let our hair down as a team. Past socials have ranged from paintball to ping pong tournaments - we're quite competitive
Brand New Central Office Space
Hybrid Work Policy - We're big advocates of in-person collaboration. We're in the office four days a week, with Thursday as a team-wide work from home day.
Interview Process
First Stage - Exploratory screening call (30 mins)
Second Stage - Video call (30 mins)
Third Stage - We'll set you a take home task, requiring no more than 2hrs of your time. We'll make it fun, we promise. We'd then like you to present your task to us F2F:
Part 1 - A chance for you to walk through your take-home task and for us to ask questions (30 mins)
Part 2 - Wider ranging questions about your experiences and motivations for working at Housr, approaches to certain scenarios, working style and what you'll bring to this role (30 mins)
Offer - If we think it's a good fit, we'll make you an offer