Admin and Clerical Officer - Maternity Referral Team
The closing date is 18 June 2026
An exciting opportunity has arisen for an administrative and clerical assistant to join us on a fixed term basis of 12 months to cover maternity leave.
As the successful candidate you will participate in the management and organisation of the maternity Electronic Patient Records (EPR) referral process for the booking of appointments for new pregnancies and transfer of care.
The Successful applicant is required to work with minimal supervision and coordinate activities to ensure that an efficient service is provided to service users.
You will have a welcoming and professional approach to all members of the public and staff attending the department, and the ability to deal with sensitive, confidential information and queries regarding service users in a sympathetic and reassuring manner.
Main duties of the job
* Provide comprehensive clerical support to clinical services
* Receive telephone calls regarding the referral process and assist patients to access and complete the process.
* Contact service users who do not have access to the internet and complete the referral form with them.
* Ensure the patients have access to initial pregnancy appointments at the appropriate time and place and with the appropriate midwife.
* Input data to computerised systems, as required.
* Provide clerical support to the Community Midwifery team as required.
Experience
* Demonstrable understanding of general office equipment i.e. computer, fax
* Knowledge of clerical / admin systems and processes
* Recent knowledge of Microsoft 365
* Previous experience within healthcare setting
* Clerical experience within a similar organisation
Education and qualifications
* Good numeracy and literacy skills
* Previous admin experience
* ECDL or equivalent
* RSA 1 & 2 or equivalent
* Customer Care qualification or equivalent
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer name
University Hospitals of Morecambe Bay NHS Trust
#J-18808-Ljbffr