We're looking for a Systems Support Apprentice to join our IT team for a minimum fixed term of 18 months, to support the systems that power our managed pub estate.
This is an ideal opportunity for someone at the beginning of their career — particularly if you've worked in a pub, restaurant or customer-facing environment and are curious about how systems, menus and pricing work behind the scenes.
You'll gain hands-on experience supporting EPoS systems, menu launches, promotional setups and new system rollouts, while completing a structured apprenticeship qualification.
What you'll be doing
* Supporting the day-to-day performance of EPoS systems across our managed pubs
* Assisting with product and pricing setup to ensure pubs can trade effectively
* Helping plan and launch promotional activity (e.g. seasonal campaigns and key trading dates)
* Supporting testing and go-live of new menus
* Logging and tracking system queries and escalating where required
* Assisting with the rollout of new systems and supporting training coordination
* Building positive working relationships with General Managers and internal teams
What we're looking for
* An interest in technology and how systems support hospitality operations
* Previous pub, restaurant or customer-facing experience (advantageous but not essential)
* Comfortable using digital systems and basic software tools
* Strong attention to detail
* Organised and able to manage multiple tasks
* Clear communicator with a proactive approach
* Eagerness to learn and complete an apprenticeship qualification
You'll gain
* A recognised level 3 apprenticeship qualification (equivalent to 2 x A-Levels)
* Practical experience working in a commercial IT environment
* Exposure to EPoS systems, menu configuration and system rollouts
* A clear pathway into a Systems Co-ordinator role
Other benefits
* 30% off food and drink in our pubs.
* 50% off overnight stays in our pubs.
* 25 days annual leave, plus bank holidays
* Pension
* Life assurance
* Westfield Health Cash Plan
* Westfield Rewards, including discounts and rewards from hundreds of leading retailers, restaurants, and destinations.
* Cycle to work scheme
Additional Info:
St Austell Brewery is an Equal Opportunities employer. We encourage applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We also welcome requests for flexible working.
Early applications are encouraged as we'll review applications throughout the recruitment process and reserve the right to close the advert at any time.
Please note that we politely request no contact from recruitment agencies or media sales. Speculative CVs from recruitment agencies won't be accepted, nor the fees associated with them.
If you would like any further information please email:
INDHEADOFFICE