Who are we? South Western Railway (SWR) operates over 1,500 services each weekday across the network and employs more than 5,000 people. We provide easy and convenient mobility, connecting people and communities in South West London, southern counties of England, and the Isle of Wight. Join our team and help us continue to bring people together to get the most out of life. About the job To work closely with the People Services Management Team in providing comprehensive support and guidance to all business areas in accordance with Company people management policy and procedures. Your main responsibilities will be: Assist the Senior People Business Partner in the management of employment tribunal cases in liaison with Solicitors and Head of People Services. Support and contribute to the research, development and delivery of South Western Railway policies and associated management guidelines. Lead on lessons learnt from people related case work to enable greater insight and inform developmental needs. Provide support to the People Services Management Team with employee relations case management. Responsible for arranging meetings with stakeholders of varying levels of seniority. Responsible for the release arrangements of Employees and Staff Representatives as necessary. Prepare case related documentation to strict deadlines and ensure that the relevant activity trackers and case summary records are regularly updated. This will also include updating the HR system with any formal outcomes and disciplinary expunges. Provide minute taking support to Managers when conducting formal meetings and to ensure adherence to Company and statutory people management procedures. Provide assistance with the issuing of correspondence to employees further to formal meeting outcomes. Complete leaver processes including staff changes and where appropriate, liaison with pensions team. To provide management information and produce key performance indicators in accordance with ongoing and ad-hoc business needs. Ensure that case paperwork is maintained and filed in accordance with General Data Protection Regulations. Perform ad-hoc or project related tasks as and when required by the People Services Management team. You'll need to be: Proven experience of working in a fast paced and challenging office environment. Previous experience of working in a people & culture team would be an advantage. Possess a flexible approach in ensuring customer needs are met. Preparedness to travel across the South Western Railway network to attend meetings as and when required. Demonstrate strong time management, communication and interpersonal skills. Conscientious with an attention to detail particularly in relation to producing formal documentation in a variety of context. Must demonstrate a willingness to learn new systems, skills and behaviours and to acquire job related formal qualificiations as and when required. Experience in appropriate IT packages including Microsoft Word, Excell and PowerPoint. A working knowledge of Outlook would be an advantage. Qualified or part qualified training in people management or development would be an advantage. Applicants who require a visa must have 6 months remaining at the time of their appointment About the location This role will require travel around our network, however, you will predominantly be based in Southampton. Overline House is conveniently situated overlooking Southampton Central Station and is easily accessible by public transport. The station is very local to West Quay, a hub for retailers and restaurants, and provides an excellent link between London, Coastal areas and the Isle of Wight. Working pattern You will be working an average of 37 hours per week, typically, Monday - Friday, office hours. The Reward In return we offer a competitive salary and a variety of valuable benefits, including: Free duty and leisure travel on SWR services for employees Free leisure travel for spouse/partner and dependants (criteria dependent) 75% discount on many other train operating companies Full training and support with development Excellent pension scheme We all belong at SWR. Our vision is to provide an inclusive environment for all colleagues, ensuring all candidates have an equal opportunity to access meaningful employment. We value our differences such as age, gender, LGBTQIA, ethnicity, religion, and disability. We maintain a zero tolerance towards any form of prejudice towards our colleagues, customers, and future talent. We celebrate and encourage diversity of thought, progressive ways of working and seeing all our colleagues grow and thrive. If you require additional support to complete your application due to a disability or neurodivergent condition, for example, dyslexia, dyspraxia, or autism, please follow the links below. We encourage you to share any additional needs you may require so we can provide a fair and equal process for all who apply. https://exceptionalindividuals.com/neurodiversity/ https://www.healthassured.org/blog/neurodiversity/