A higher education institution located in Bath is seeking a Head of Student Casework to shape a new unit responsible for managing student complaints and appeals. The ideal candidate will have extensive experience in higher education casework, excellent communication skills, and a proven ability to lead high-performing teams. This full-time position offers a salary range starting from GBP 58,226 to GBP 61,760, with various staff benefits including a generous pension scheme. #J-18808-Ljbffr