JOB SUMMARY
The primary function of the Business Travel (BT) Sales Co-ordinator is to provide support to the EMEA Business Travel Account Managers and/or the Global Account Directors/Managers with the execution of given business travel related tasks.
CANDIDATE PROFILE
Experience
1. 2+ years sales and marketing experience required.
2. Hospitality sales experience preferred.
3. Special Corporate/Business Travel sales experience preferred.
Education or Certification
4. Bachelor’s degree or equivalent strongly preferred.
5. English language written and spoken.
6. Experience working with Microsoft Excel required.
7. Experience managing the BT sales process or equivalent experience with a major hotel chain or Travel Management Company preferred.
CORE WORK ACTIVITIES
Managing Work, Projects and Policies
8. Assist the Business Travel Account Managers and/or GAD/GAM with the implementation of sales strategies in the BT segment.
9. Assist on all aspects of the BT pricing process, including (but not limited to): Analyze internal/external hotel spending data for the purpose of selecting hotels to be included in the account proposal. Assist GAD in the management of Marriott’s RFP system as well as third party tools. Coordinate pricing for hotels added to the system mid-year, or as new markets emerge due to the accounts’ acquisition of new businesses, etc. Generate RFP reports and any other tasks as required by the EMEA BTAM team. Collaborate on the creation of the BT Account Workbook. Conduct rate audit/Follow-up on rates accepted by the clients’ 3rd party tool and amend MarRFP as necessary.
10. Research and analyze account information and relevant data to identify new business opportunities in the BT segment and partner with the EMEA BTAMs to create innovative solutions for the customer.
Demonstrating and Applying Business/Discipline Knowledge
11. Share trends/Demonstrate knowledge of job- and industry-relevant issues, products/services, systems, and processes.
12. Use standard software applications such as MS Office, MS Excel, MS Outlook, Tableau, etc.
13. Conduct basic financial analysis and exhibit understanding of revenue management.
14. Articulate knowledge of Marriott brands, business needs, and pricing strategies.
15. Use relevant internal and external data (. account production, competitor information, industry trends) to formulate recommendations and influence business strategies that drive greater market penetration in the BT segment.
Contributing to Teams
16. Utilize interpersonal and communication skills to lead, influence, and encourage others; advocate sound business decision-making; demonstrate honesty/integrity; lead by example.
17. Motivate and provide a work environment where associates are partnering effectively to deliver sales goals and customer commitments.
18. Collaborate effectively with peers, managers, and customers in a global and culturally diverse environment.
19. Work effectively in a virtual team-based environment.
20. Assist in the development and usage of tools created to support evolving needs of pricing process.
Additional Responsibilities
21. Inform and/or update stakeholders on relevant information in a timely manner.
22. Manage time efficiently and demonstrate effective organizational skills.
23. Present ideas, expectations, and information in a concise, well-organized way.
24. Perform other duties, as assigned, to meet business needs
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.