What you’ll be doing
1. Owning the business case for new products and the P & L for existing products portfolio
2. Identifying and implementing plans to achieve ambitious goals and overcome obstacles
3. Leading, developing and managing the products to optimise long run contribution over the product life cycles
4. Owning the product plan, pricing strategy, development budget and road map Managing other portfolio/product managers to build a high performing culture, along with setting direction for a virtual team across the business
5. Taking responsibility for strategic alignment, planning, budgeting and investment, supplier relationships and cost control, quality of service, development of SoRs, management of development and launch plans, customer satisfaction, supporting and driving the sales channels and marketing, product information, working with operations and service design & delivery on feature enhancement, and cost reduction, working with the sales channels on pre-sales support/specials/bids, legal and regulatory obligations, supporting and influencing Industry Forums and User Groups, interaction with customers, complaints handling and the management of relevant complex projects
6. Maintaining a reputation with the senior team for leading product development & management activities across the Business Unit/country and or region/BT Group of companies.
7. Developing relationships within the Media and Broadcast industry at the appropriate influencing level whilst remaining recognised as an authority on Product across the organisation and externally.
Experience needed to be successful in the role
8. End to end product lifecycle management: exceptional product lifecycle management skills from concept to market with the ability to quickly build and assess new concepts as well as managing in life developments.
9. Industry knowledge: previous experience within the broadcast industry, ideally with a working knowledge of Outside Broadcasting.
10. Customer empathy: able to understand and translate technical requirements into business outcomes to solve business problems. Championing the customer needs to provide business value
11. Business and commercial acumen: Strong business and commercial experience including detailed understanding P&L management; able to build compelling business cases based on customer and data driven insights and assumptions
12. Pricing strategy: extensive experience off setting pricing strategies to maximise the impact of products with in the market. Building pricing, discounts, bundles and offers
13. Financial Management: P&L management; managing all aspects of the revenue and costs line and ownership, directing the cost base to optimise business performance.
14. Risk Management: ability to proactively identify reputational and commercial risk to BT; develop and deliver against mitigation plans.
15. Negotiation skills: strong negotiator in complex commercial transactions with ability to achieve mutually satisfying outcomes for BT and its customers.
16. Legal and Regulatory: sound understanding of the legal and regulatory environment in which the product operates with the ability manage the associated risks and maximise the opportunity
17. Stakeholder Management: ability to build and sustain productive relationships to influence at all levels of an organisation up to Director and exCo level.
18. Leadership: proven ability to inspire and motivate (direct/in-direct) teams to deliver agreed outcomes through clear communications with ability to shape and lead customer thinking.
Benefits
19. Annual on target bonus 10% (based on both personal and company performance)
20. BT Pension scheme; minimum 5% employee contribution, BT contribution 10%
21. 25 days annual leave + 8 bank holidays with the option to buy up to one week's work of your contracted hours. This will also increase with service.
22. 2 weeks carer’s leave
23. From January 2025, all parents welcoming a new child will be eligible for our new Family Leave policy. You will receive 18 weeks at full pay, eight weeks at half pay and 26 weeks at the statutory rate. It is for all parents, no matter how your family is made.
24. Enhanced women’s health support: including help with menopause symptoms, cancer screenings, period care and more.
25. Life Assurance (4 x life cover pay)
26. Exclusive colleague discounts on our latest and greatest BT broadband packages
27. 50% off EE mobile pay monthly or SIM only plans and 50% discount for friends and family on EE SIM only plans.
28. My Discounts gives colleagues access to unbeatable savings on everyday purchases at hundreds of retailers.
29. Discounted EE TV including TNT Sport and the NOW Entertainment membership.
30. Option to join the Healthcare Cash Plan or other benefits such as dental insurance, gym memberships etc.
31. Volunteering days so you can give back to your local community.
32. Brand new electric vehicle salary sacrifice arrangement, known as ‘My EV.’
33. 24/7 private virtual GP appointments for UK colleagues
With over 175 years of heritage, BT is now the flagship business brand of BT Group. We’ve brought together our best people and capabilities into a B2B powerhouse serving 1.2 million business customers internationally. We’re a global leader for secure connectivity and collaboration platforms for businesses of all shapes and sizes, from big household names and government departments, right through to sole traders and new start-ups. But it’s not just the technology that matters, it’s what it can do to help them build stronger, smarter, more secure businesses. We value diversity and inclusion and believe in making a positive impact. We connect for good by championing digital inclusion and equipping people, businesses, and communities with digital skills to thrive. As a member of our team, you will be part of an organisation that celebrates difference, fosters innovation and provides you with opportunities to be your best. With millions of businesses relying on us daily, joining BT means you can be part of a diverse and multi-skilled team that makes a significant impact to society. A FEW POINTS TO NOTE: Although these roles are listed as full-time, if you’re a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch. We will also offer reasonable adjustments for the selection process if required, so please do not hesitate to inform us. DON'T MEET EVERY SINGLE REQUIREMENT? Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team.