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Bank administrator - physio

Cambridge
Spire Healthcare
Posted: 11 July
Offer description

Bank Physio Administrator | Cambridge | Bank | Varied shifts | £12.26

Spire Cambridge Lea Hospital is seeking a Physio Hospital Administrator to join their team on a bank basis. Your work schedule will vary according to the business's requirements. You will utilise your exceptional customer service and organisational abilities. Primarily, you will be stationed in the physiotherapy department to guarantee that patients enjoy a positive experience there. You will collaborate within a dynamic team, where you will be responsible for assisting patients and coordinating with other departments in the hospital.

Duties and responsibilities

1. To provide day to day patient administration support within designated areas as required ensuring that daily tasks are completed to a high level of service both to internal and external customers
2. To provide administration cover as required across the hospital including but not limited to reception, wards, medical records and business admin in line with the ever-changing business need
3. To provide admin to the physiotherapy team
4. Book patients in and sent follow up emails
5. To support an effective booking process in SAP/ Hospital Management System to process the completion of patient pathway from referral to discharge including any admin associated with referral management, waiting list management, pre-op and discharge
6. Undertake daily task lists for any administration department
7. Use of RIS and /or associated clinical systems

Who we're looking for

8. Someone with great Customer service skills
9. Administrator experience ideally in a healthcare setting
10. Polite with an attention to detail
11. A team player
12. Strong computer skills
13. Works well in a pressured environment
14. Flexible to work at least 1-2 shifts per week (min requirement to join bank)

Benefits

We offer employees a competitive salary as well as a comprehensive benefits package which includes but is not limited to:

15. 35 days annual leave inclusive of bank holidays
16. Employer and employee contributory pension with flexible retirement options
17. ‘Spire for you’ reward platform - discount and cashback for over 1000 retailers
18. Free Bupa wellness screening
19. Private medical insurance
20. Life assurance

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