Equans is looking for an Assistant Performance & Workflow Manager to join our team in Pinderfields and Pontefract Hospitals on a permanent basis. This is a full-time role working 37.5 hours per week. On offer is a competitive salary, company vehicle or allowance, bonus and benefits package.
As the Assistant to the Performance & Workflow Manager will provide essential administrative, analytical, and coordination support to ensure the smooth operation of performance monitoring, workflow management, and compliance reporting across the Pinderfields and Pontefract Hospital contract. This role is ideal for someone with strong organisational skills, attention to detail, and a proactive approach to supporting service excellence.
In the absence of the Performance & Workflow Manager, the Assistant will be expected to deputise and ensure continuity of service delivery. This includes leading team meetings, overseeing the preparation and distribution of performance reports, maintaining oversight of KPIs and service compliance, coordinating with internal and external stakeholders, and ensuring that all workflow and administrative processes continue to operate smoothly. The Assistant will also act as the primary point of contact for performance-related queries and escalate issues as necessary.
What will you deliver?
Performance Monitoring & Reporting:
1. Assist in compiling daily, weekly, and monthly performance reports.
2. Support the tracking of KPIs and service failure points.
3. Help prepare documentation for client audits and monthly meetings.
Workflow & Compliance Support:
4. Maintain accurate records of planned and reactive tasks using CAFM systems (e.g.,
5. Maximo).
6. Support the Compliance, Workflow, and Business Support teams with documentation and
7. coordination.
8. Assist in the development and review of operational processes and action plans.
Communication & Coordination:
9. Liaise with internal teams and external stakeholders to gather data and updates
10. Schedule and coordinate meetings, walkarounds, and customer satisfaction surveys.
11. Draft communications and updates for the wider team.
Administrative Duties:
12. Maintain filing systems and ensure all compliance evidence is up to date.
13. Support the preparation of presentations and reports for senior management and clients.
14. Assist with the implementation of company initiatives and performance improvement plans.
What can we offer you?
On offer is a competitive salary, bonus and benefits package, which includes;
15. 25 days annual leave (+ public holidays)
16. Life Cover equivalent to 2x times annual salary
17. Employee discount shopping schemes on major brands and retailers
18. Gym membership discounts
19. Cycle to work scheme
20. Holiday purchase scheme
21. 2 corporate social responsibility days per year
22. Broad range of learning opportunities, such as professional qualifications, collective/individual training, and personalized support programmes
23. Attractive Employee Referral Rewards Scheme
24. Access to our growing employee networks including AccessAbility (representing those with physical and mental disabilities), Encompass (representing the LGBTQ+ community), RISE (representing people from ethnic backgrounds), WOMEN TOGETHER (representing women in Equans), Working Parents, and Young Professionals.
25. 24/7 Employee Assistance Program and access to mental wellbeing app
Who are we looking for?
26. Experience in an administrative or coordination role, ideally within facilities management or a healthcare environment.
27. Strong IT skills, particularly in Microsoft Excel, Word, and PowerPoint.
28. Familiarity with CAFM systems (e.g., Maximo) and reporting tools is desirable.
29. Excellent written and verbal communication skills.
30. Ability to manage multiple tasks and meet deadlines.
31. Good knowledge and experience in service delivery
Who are we?
Equans is a world leader in energy services with nearly, employees working in more than 50 countries, with an annual turnover of over 17 billion euros.
In the UK & Ireland, Equans is a provider of technical, FM, regeneration and energy services with specialist capabilities in smart buildings, green mobility, district & embedded energy and decentralised renewables.
Equans 13, UK & Ireland employees combine these activities to help businesses, public sector organisations and government to embrace the energy transition towards net zero, and also the digital & industrial transitions that are redesigning the way we move, work and live.
Equans is a Bouygues group company.
What's next?
If this role is of interest to you, please click below to register, apply, and track your progress! A member of our Resourcing Team will review your application and be in touch.
As part our commitment to better reflect the markets within which we operate, we encourage applications from women, ethnically diverse individuals and people with disabilities, along with all candidates who identify with protected characteristic groups under the Equality Act.
At Equans were committed to delivering a culture where everyones voice is heard and supported. We know the value a diverse workforce creates, delivering better results for our people, customers, and stakeholders. Diversity and inclusion is at the core of what we do, should you join Equans you'll find a welcoming and open workplace where you're supported and encouraged to be your true self at work.
You'll also have access to our growing employee networks including AccessAbility (representing those with physical and mental disabilities), Encompass (representing the LGBTQ+ community), RISE (representing people from ethnic backgrounds), WOMEN TOGETHER (representing women in Equans), Working Parents, Young Professionals, Veterans and Reservists Network (VaR).
For this role, you must have evidence of the right to work in the UK. Unfortunately, we are not able to offer a re-location package with this job role. Certain roles may require applicants to undergo a Disclosure check, as noted in the role requirements.
The Equans Resourcing Team supports this job advert. Agency involvement is not required. All related enquiries must come to the resourcing team not direct to Equans Managers.