About the Role
I am seeking a proactive and adaptable Office Administration Assistant my client’s team. This role offers the opportunity to work across multiple areas of the business, supporting a variety of administrative and operational functions.
Key Responsibilities
* Carry out sales administration tasks accurately and efficiently
* Provide professional and friendly telephone support to customers
* Maintain and update customer records
* Input and manage customer part data
* Schedule and coordinate customer orders
* Prepare administrative documentation to support factory operations, including bills of materials
* Liaise with factory staff to ensure customer requirements are met
* Use CRM and MRP systems to track sales orders and deliveries
* Manage a shared inbox, filing invoices and remittances appropriately
* Match purchase invoices to orders
* Monitor debtor accounts and follow up on outstanding payments
Skills & Experience Required
* Previous experience in a customer-facing role
* Experience with bookkeeping or accounts assistant duties
* Strong customer service skills
* Good level of computer literacy
* Excellent organisational and administrative skills
* High attention to detail
* Flexible and adaptable approach to work
Desirable Skills
* Experience in sales administration
* Familiarity with order tracking systems (CRM/MRP)
* Previous experience in an engineering or manufacturing environment