Are you resilient, empathetic, and ready to make a real impact? Whether you're a recent graduate or someone driven by a passion for social change, this is your opportunity to step into a meaningful role as a Community-Based Support Worker. You'll work directly with individuals involved in the criminal justice system, supporting their rehabilitation journey through guidance, encouragement, and practical help.
If you studied criminology, psychology, social work, or a related field, your knowledge and compassion are exactly what we need. Join a dedicated team committed to building safer communities and brighter futures.
As a support worker, you will be responsible for managing a caseload of participants in a community environment. Your duties will include conducting initial assessments, providing ongoing guidance and support throughout their sentence, and facilitating interventions through one-on-one and group activities. The goal is to create safe spaces where individuals can engage in positive activities, improve their health, and develop skills to overcome daily challenges.
Our successful candidate will ideally have experience in probation, social care, or the criminal justice sector. However, we value confidence and the ability to work with diverse backgrounds and circumstances, mentoring and coaching participants effectively.
This is a rewarding opportunity to help individuals transform their lives.
Responsibilities:
1. Meet individual and team performance targets in line with contractual requirements.
2. Collaborate with volunteer peer mentors and connect participants with resources related to housing, substance use, health, etc.
3. Contribute to a learning environment that promotes skill development and sharing best practices.
4. Manage cases effectively, ensuring safeguarding of adults and children, and report risks appropriately.
5. Ensure all contractual targets are met.
Qualifications and Skills:
* IAG Level 3 - desirable
* Experience managing a caseload - desirable
* Knowledge of electronic data management and target-driven environments
* Excellent communication skills, both verbal and written
* Ability to motivate and engage individuals
Additional Information:
We are a proud member of the Disability Confident employer scheme, offering interviews to applicants with disabilities who meet the minimum criteria.
In return, we offer a salary of £24,650 - £29,000 per annum (dependent on experience), along with benefits including 25 days annual leave plus bank holidays and a birthday day off, volunteer days, pension contributions, healthcare plans, salary reviews, referral schemes, and access to retail discounts and voluntary benefits.
Interested? Please apply online by uploading your CV. For further information, contact our Internal Recruitment Team at 01702 595200.
We are part of an employee-owned organization, committed to community and service excellence, placing people at the heart of everything we do.
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