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Based at our homes in Dorchester, Blandford Forum, Sturminster Newton, Sherborne, Ferndown, Bournemouth and Poole
Salary of £28,683-£29,307
40 hours per week, working between the hours of 9.00 am to 5.00 pm, including alternate weekends (including paid breaks)
At Colten Care we are proud to offer career development opportunities, and a range of pay enhancements across our roles. Contact us to find out more
Introduction
We are looking for an organised and friendly individual to join our team to provide a warm welcome to all our visitors. Your interpersonal skills will be in regular use, and as a knowledgeable team member, you'll be able to assist your wider team, residents, and relatives.
About the Job
The Senior Administrator has day-to-day responsibility for the line management of the administration team and for managing the administration function of the care home.
You'll provide the highest possible level of customer care so that residents and families feel at home. You will carry out administration duties in a friendly, efficient, professional, and timely manner. Your responsibilities include greeting and escorting visitors, conducting viewings, handling telephone and email enquiries, managing financial tasks, recruitment administration, maintaining contact with other Colten Care departments, and handling client admission and occupancy records. You will also support the Home Manager with various administrative tasks.
About You
It is essential that you have previous experience supervising a team and a proven track record in administration and/or reception. You should demonstrate professionalism and excellent customer service skills, sharing our goal of delivering excellence in person-centred care. You need to be confident in literacy and numeracy, have a good working knowledge of Microsoft Office, and enjoy working in a busy, fast-paced environment, juggling multiple tasks. Flexibility, approachability, organisation, and prioritisation skills are essential.
Essential requirement: Business insurance is essential due to travel during work hours.
About Us
We are an award-winning, family-owned, independent care home group with an outstanding reputation. Our success is due to our dedicated staff and our focus on resident-centred care. All 21 of our nursing homes are rated at least 'good', with seven rated 'outstanding' by the CQC, our national regulator.
If a career in elderly care interests you, consider joining the team at Colten Care.
Additional Benefits
* Excellent inductions, training, and on-the-job support
* Real career progression opportunities
* Annual pay review
* Choice of hot or cold meals and drinks on duty
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