IT Support Specialist Meriden, West Midlands Permanent Up to £31,000 pa (depending on experience) Full time, Monday to Friday - office based Benefits of the IT Support Specialist role: 33 days holiday including bank holidays, pension scheme and free on-site parking. Please note this is an office-based IT Support Specialist role in Meriden with no option to work from home. Are you an IT Support Specialist who enjoys getting stuck into more complex IT issues and figuring out the root cause? If you like solving problems properly rather than applying quick fixes, this could be a great next step. Pertemps, the UK’s largest independent recruitment agency, is looking for a confident and proactive IT Support Specialist to join their IT team. This is a great opportunity for an IT Support Specialist who wants to take ownership of more complex support issues while helping to improve overall service and support the wider team. What you’ll be doing as an IT Support Specialist: Handling escalated incidents that require deeper investigation and technical troubleshooting Diagnosing root causes of issues across systems, applications and user environments Supporting business systems, including CRM platforms and internal applications Troubleshooting cloud-based services including Microsoft 365, access and identity issues Managing vendor and third-party support cases through to resolution Suppor...