The Opportunity
We are seeking a Field Service Repair Technician to join our Bedford team. This is a varied and rewarding role, adding a lot of value to the team and business. Our customers are at the heart of Safetykleen, and our Field Service Repair Technicians are vital to keeping our customers happy whilst increasing their productivity and avoiding downtime. You’ll be delivering a high level of service through attending customer sites, servicing, attending customer breakdowns and cleaning of their machines, undertaking on-site repairs, and collecting chemical waste.
Responsibilities
* Attending customer breakdowns and performing machine repairs.
* Attending customer site visits, servicing and maintaining machines, replenishing cleaning solutions and removal of waste drums.
* Collection of low hazardous waste streams.
* Full training provided to complete onsite repairs.
* Deliver excellent customer service and report any service faults with the appropriate account managers.
* Use hand-held tablets and CRM to manage your week and workload.
* Out-and-about engagement with customers across a wide range of industries.
Benefits
* £30,600 per annum plus bonuses.
* Monday to Friday Day shifts.
* 25 days holiday plus Bank Holidays.
* 5% Contributory Pension scheme.
* Family Life assurance of 3 times life cover salary.
* Private healthcare scheme from day 1.
* Enhanced maternity and paternity pay.
* Corporate discount scheme focused on wellbeing, including discounted Virgin Active Gym membership and Gymflex.
* Taste Card Membership discount.
* Discount and cashback at many retailers.
* Cycle to work scheme.
* Employee Assistance Program with 24/7 confidential helpline support for employees.
* Enhanced occupational sick pay scheme for employees with illness and/or conditions requiring treatment.
* Employee recognition program.
* Employee referral scheme.
* We provide support and access to a range of internal and external courses to help and progress your career with us.
Job Role
* Attending customer breakdowns and performing machine repairs.
* Attending customer site visits, servicing and maintaining our machines, replenishing cleaning solutions and removal of waste drums.
* Collection of low hazardous waste streams.
* Full training provided to complete onsite repairs.
* Deliver excellent customer service and report any service faults with the appropriate account managers.
* Using hand-held tablets and CRM to manage your week and workload.
* Get to be out and about, meeting customers across a wide range of industries.
Experience / Skills
* A clean UK Driving Licence.
* A Class 2 Licence desired.
* Someone who enjoys being out on the road, meeting customers and building trusted relationships.
* Experience within the waste industry isn’t necessary — full training given.
We are Safetykleen
Safetykleen is the UK's leading provider of Parts Washing, Waste Collection, and Environmental Advisory services, with operations spanning 16 European countries, as well as Brazil and Turkey. With 19 branches across the UK and Ireland, we employ approximately 600 passionate individuals committed to our mission of making the planet Safer and Kleener. When you become part of the Safetykleen team, you\'ll find yourself in a welcoming and inclusive workplace where your voice matters, your talents are appreciated, and your career growth and development is based on merit and performance.
Job Details
* Seniority level: Entry level
* Employment type: Contract
* Job function: Engineering and Information Technology
* Industries: Specialty Trade Contractors
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