We have 1.0 FTE vacancy Location: Swindon
Second Step is a leading mental health charity in the Southwest offering housing, support and hope to thousands of people with mental health and other support needs.
We aim to inspire hope and deliver change for everybody and every community we work with.
Are you passionate about helping people move forward with their mental health and wellbeing?
Can you build strong relationships rooted in empathy, trust, and lived experience?
Do you want to work in a service focused on connection, equity, and recovery?
If so, you could be the person we are looking for.
About the Service
As part of the Mental Health and Wellbeing Partnership in Bath and North East Somerset, Swindon and Wiltshire (BSW), Second Step delivers community mental health support in collaboration with Alabaré, Missing Link and Nilaari. Together, we're transforming mental health services by focusing on trauma-informed, person-centred, and culturally inclusive approaches.
The Assistant Recovery Navigator role offers either a traditional or peer-based approach, where individuals with lived experience of mental health can provide powerful, hope-inspiring support as part of their role.
About You
As an Assistant Recovery Navigator, you'll work closely with individuals with moderate to severe mental health needs, helping them achieve personal recovery goals and connect to meaningful support within their community under the guidance of Recovery Navigators. You'll collaborate with health professionals, VCSE partners, and other support networks to provide a seamless experience.
You will:
* Identify opportunities to build community connections and social networks, supporting attendance by reducing barriers to access community groups
* Practicing self-management strategies by working alongside clients to instil motivation and confidence, promoting sustained change
* Use your own lived experience (if applicable) to provide hope and connection.
* Supporting clients to complete tasks identified through goals that support holistic wellbeing and improve life satisfaction
* Maintain hope and optimism for the individual with high aspirations for recovery, advocating for them where appropriate
* Maintain accurate and timely casework, note-taking, and outcome monitoring.
* Support the implementation of client-led safety plans jointly with the Senior Recovery Navigator
* Promote recovery, inclusion, and equity in everything you do.
You'll need:
* Experience of working with vulnerable people in a paid or voluntary capacity
* Strong communication and interpersonal skills.
* Ability to manage caseloads, work flexibly, and build effective multi-agency partnerships.
* Confidence in IT systems and record-keeping.
* A deep understanding of recovery and trauma-informed practice.
* If applying as a Peer Assistant Recovery Navigator, an ability to draw from your own recovery journey in a safe and supportive way.
We especially welcome applications from those with lived experience and those from Black, Asian and minoritised communities.
Second Step offers an excellent annual leave package, access to our Employee Assistance Programme, a strong culture of support and inclusion, and a full induction programme with ongoing training opportunities.
So…if you think this describes you, what are you waiting for?
Why not apply now?
Closing date: Sunday 5th October 2025
Interview date: tbc
Unfortunately, Second Step is not able to sponsor visas for applicants from outside the UK.
For more information and to apply please see our website Second Step is committed to Equal Opportunities and welcomes applicants from all sections of the community and from people who have personal experience of using mental health services.
The Company has experienced unprecedented growth over the past few years. We have a vast number of employees, and provide support to clients from all over the country.