Permanent – Full Time
We are looking to recruit a Voids Administrator to join our team based from our office in Welwyn, AL8 6AE.
About the Role
Joining our team, you’ll be responsible for providing an affective administrative support to the management team, carrying out general contract duties to include collating and creating reports, spreadsheets, memos, emails, filing, and minute taking. Managing and distributing incoming mail, you’ll process stationery orders and office supplies, whilst carrying out any ad hoc administrative tasks.
Using our MSi system, you’ll actively schedule available operatives and subcontractors to jobs, discuss complex repairs, demanding customers and those who have suffered service failure, where your role is to instil the customers confidence.
About You
Candidates will have good working knowledge of Microsoft Office, with strong administration, organisational and communication skills, both written and verbal. With excellent customer service skills, you’ll have previous experience within the repairs and maintenance sector, or a trade-based background, with good problem-solving skills. You’ll ideally have experience in FM Maintenance with a compliance background with excellent use of Microsoft Excel and Word.
Benefits
1. 26 Days Holiday & Bank Hols
2. Enhanced Pension Plan
3. Westfield Healthcare Cash Plan (24hr GP, dental, optical, physio and more)
4. Life Assurance & Accident Cover
5. Share Save
6. Enhanced Maternity & Paternity Pay
7. Work Perks Discounts & Vouchers
8. Buy & Sell Holiday
9. Cycle to Work
10. Volunteering (2 days paid)
11. Learning & Development Opportunities
12. Extensive Wellbeing Support, including EAP
13. Loyalty & Values Awards
14. Funded Professional Subscription
15. Company Uniform