Overview
Assistant Meeting and Events Operations Manager, Hotel du Vin at Malmaison Hotel Liverpool. Rate of Pay / Hours: OTE of up to £13.70 per hour including Tronc and Retention Bonus. Type of Contract: Permanent. Location: Hotel du Vin Brighton.
About the Role
It’s all in the detail. From a meeting for 6 guests to a 100-cover wedding it’s all in the detail and you make it happen. We create memories that our guests never forget. At Hotel du Vin we always go above and beyond the expectations and as Assistant M&E Operations Manager you will be the face of the business. Taking charge of the conference area you will be overseeing any Meeting and Events taking place in the property, building relationships in order to cultivate repeat business and all guests needs are met throughout the day. Experience in a similar role is beneficial but a smile and personality is an absolute must. As part of this role, you will be working closely with the Front Office Manager and Bar and Bistro Manager as well as conducting Duty Manager responsibilities. This is a hands-on role leading the events team and ensuring all meetings, events and weddings run smoothly.
Responsibilities
* Lead the events team to ensure all meetings, events and weddings run smoothly.
* Oversee the conference area and coordinate any Meeting & Events in the property.
* Build relationships to cultivate repeat business and ensure guest needs are met throughout the day.
Qualifications & Requirements
Experience in a similar role is beneficial. A positive personality and strong customer service attitude are essential. Collaboration with Front Office Manager, Bar & Bistro Manager, and Duty Manager responsibilities are expected.
Benefits
* Heavily discounted Staff Room Rates at Malmaison, Hotel du Vin and Frasers Hospitality with rooms from £40 per night.
* Discounted Friends and Family Room Rate with 50% off best available rate.
* 35% off your bill when you dine in our Brasseries and Bistros
* Fully funded Apprenticeship programmes
* High Street Discounts on a range of shops and experiences
* Cycle to work scheme – save up to 40% on bikes
* Healthcare Cash Plans – dental, optical, medical from £5 per month
* Referral schemes up to £1500
* Uniform provided
* Wellness & National Campaign Days Calendar
* Wagestream for early wage access
* Complimentary stays on 1st, 3rd and 5th anniversary with Dinner, Bed & Breakfast
* Charity partnerships and Employee Assistance Programme – 24/7 confidential advice
Plus on completing probationary period you will be provided with: Private Medical Healthcare, Bonus Plan based on KPI’s, Critical Illness cover, Life Assurance.
Our Sustainability Goals
* 100% of electricity generated from renewable sources
* Recycle a minimum of 70% of hotel waste
* Chemical-free cleaning in bedrooms/public areas and eco-friendly kitchen systems
* Volunteer to work for sustainable charities 2 days per year on full pay
Interested?? Click Apply Now. Frasers Hospitality, Malmaison & Hotel Du Vin are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of race, sex, disability, religion/belief, sexual orientation or age.
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Seniority level: Mid-Senior level
Employment type: Full-time
Job function: Management and Manufacturing
Industries: Hospitality
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