Job purpose
To deliver reliable, actionable intelligence concerning crime and security threats to the client to identify threats, vulnerabilities and risks impacting on loss and safety, and contribute to creating a safe and secure environment for staff and customers.
Reporting to
Intelligence & Risk Manager
Direct reports*
None
Scope of the role
Provide the highest standards of intelligence collation, evaluation, and analysis to influence key decision makers and foster key partnerships with law enforcement and other authorities when deemed necessary a proportionate to do so.
The Role
1. Provide a dedicated and bespoke crime and intelligence service to an established London-based customer.
2. To own and develop bespoke intelligence products to support the customer and make appropriate recommendations for the deployment of security resources based on intelligence analysis.
3. Develop and maintain professional relationships with the customer and gain an in-depth understanding of their operational requirements and promote effective intelligence-based risk mitigation strategies.
4. Work with the Intelligence Hub analyst team to support the identification, development, monitoring and exploitation of open-source intelligence (OSINT) sources to produce actionable intelligence packs.
5. Identify groups or individuals that propose a threat to client assets, and provide end to end case management with potential to contribute toward criminal convictions and custodial sentences
6. Present intelligence and structured reporting to the client leadership and if necessary, wider authorities.
7. Complete ad-hoc projects as designated by management or client on time and to a high standard of quality.
8. Develop and maintain professional relationships and partnerships with internal and external intelligence teams, departments and agencies to facilitate greater inter-departmental and inter-agency collaboration to disrupt and deter threats to the customers' operations.
9. Form and develop relationships with Police, law enforcement agencies and other partners to identify and advance the potential of prosecution and other enforcement action, including supporting the collation and capture of evidence to enable effective case building.
10. Ensure compliance with GDPR and Company and Client quality standards.
Key Skills and Experience
11. Strong analytical ability – proficient in Microsoft Office (especially Excel), Power BI, and intelligence databases.
12. Experience in writing strategic and tactical reports to an evidential standard.
13. Strong understanding of threats, vulnerabilities and risks that have ability to impact an organisation
14. An excellent communicator with experience in delivering oral and written presentations to senior leadership
15. Customer service focused, with the ability to build and maintain relationships and work effectively in a team.
16. Experience of working within a demanding, fast-paced, and controlled environment
17. Effective communication and customer service skills
18. Effective communication skills, verbal and written
19. Reliable, flexible, discreet, and able to deal with pressure professionally.
20. Solid organisational skills with the ability to coordinate multiple priorities and achieve deadlines
Desirable Skills and Experience
21. Experience creating reports and communicating findings to an evidential standard
22. Relevant experience, in the crime, security and intelligence sector
23. Experience with operating with the intelligence cycle and familiar with the UK National Intelligence Models
24. Bachelor's degree in criminology, intelligence, security studies, or a related field, or equivalent professional experience.
25. Excellent open-source intelligence research ability
26. Security cleared or prepared to undertake additional vetting
27. This role is primarily office-based, with flexibility for remote work as agreed with management.
Key relationships and stakeholders
28. Senior client management
29. External partners of the client
30. Senior Mitie management
31. Mitie Security Officers
32. Mitie Intelligence Hub and other Mitie Crime and Intelligence functions.
33. External Agencies (Police and other emergency responders)
Our market-leading offering provides you with benefits that suit your lifestyle.
We have a virtual GP on hand for you and members of your household. So you can get expert advice by video or phone without having to leave your home. We offer financial wellbeing assistance through our Salary Finance scheme. For example, you could access 50% of your earned pay before payday for a small fee. Salary Finance also offers competitive loans.
When you join us, we’ll give you a link to our flexible lifestyle benefits platform, Choices. You might choose to purchase up to five extra days’ holiday each year. You might buy critical illness insurance, seek dental treatment or buy technology products at an affordable cost. There are many choices!
We give you access to high street discounts from thousands of well-known retailers, gyms and more through our MiDeals platform. And we have a cycle-to-work scheme. Life cover of up to four times your salary is available. We also offer enhanced pension contributions, a save-as-you-earn scheme, and a Mitie Matching Share Plan (you could even be awarded free shares in Mitie).
We award our employees with Mitie Stars as recognition for their hard work. There are cash prizes up for grabs each month and at the end of the year there’s a chance to scoop a top prize of £10,!
Our success is a direct result of the experience and quality of our people. Progressing your career is therefore a top priority for us. We offer a diverse variety of training and development avenues via a wide selection of learning resources to suit you.
We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long-term condition (for example dyslexia, anxiety, autism, a mobility condition or hearing loss) and need us to make any reasonable adjustments, changes or do anything differently during the recruitment process, please let us know by emailing at .