Duty Security Manager - EC3M, London - England, EC3M 5BN Do you have previous security experience and excellent communication skills? Do you provide exceptional customer service and always maintain a professional demeanour? Can you keep a positive mindset with any challenge that comes your way?…Apply now!We are seeking an experienced and adaptable Duty site Manager to support, build and drive strong team dynamic in a prominent facility in London.The successful candidate will be responsible for providing exceptional customer service, ensuring a clean and professional environment, and maintaining a high level of security. You will possess a robust background in the security sector, demonstrate proficiency in IT systems, excel in multitasking, and maintain a professional and polished demeanor alongside excellent personal presentation.Excellent communication skills are essential. Within this role, you will carry out ID checks, respond to emergencies and provide information to all staff and visitors as and when necessary. Role: Duty site Manager Pay Rate: £15.97 per hourShift Pattern: Days, nights and weekendsLocation: EC3M, London.Role Requirements: SIA LicenseBenefits include:Financial support for SIA Licensing and renewalCycle to work salary sacrifice schemeCompany Pension schemeLife Assurance benefitsEmployee referral schemeProgression, training, and development opportunitiesAdditional benefits we offer via our ReWard membership:Discounted gym membershipDiscounts at major retailers and travel suppliersRestaurant and Supermarket vouchersCinema ticketsAccess to 24/7 free Employee Assistance programmeMust have:Valid Frontline SIA licenseProven work experience as a Cooperate Security Officer -min 1 yearGood customer service and communication skillsHigh level of self-presentationBasic IT skillsQuick thinking and problem-solving skillsA positive attitude to dealing with people and taking on challenges Main Duties:Act as a point of contact and information center to staff and visitors and tenantsAlways conduct yourself in a professional mannerEnsure all instructions, both written and verbal are adhered toGuard access points, permitting or refusing entry, restraining trespassersConduct foot patrols within defined areas as an effective deterrent in the protection of the client’s property and assets.Investigate and take the appropriate lawfully action as authorized by the corporate policy on accidents, incidents, trespassing, suspicious activities, safety and fire incidentsComplete daily reports, including relevant information, observations, surveillance footage, and signaturesExcellent communication skills to all levels – verbally, written, phone and by security radios Who We Are:Ward Security provides security services solutions to a range of UK businesses. Security services include: CCTV security systems, property management, guard dog security, key holding services, security guard patrol services, response alarm systems and more. With over 1500+ of our amazing people operating nationally.We seek the best talent to uphold our vision “We look after our people; our people look after our clients. We aim to retain and attract the very best of both”. Why Work For Us?Apart from joining our friendly team we offer Uniform, SIA Licensing savings scheme, Cycle to Work Salary Sacrifice scheme, Pension and Life Assurance benefits.We strongly believe in growing our own talent, and we provide opportunities through our in-house Training Academy, our Leadership Development Programme, online eLearning and development programmes for a career path.To support the wellbeing of our people we have an in-house Mental Health Team, Wellbeing Platform, an inclusive culture recognised in our Diversity Champion & International Inclusion Awards. We uphold our wellbeing as a MIND Workplace Wellbeing Silver Award holder. We offer Reward membership to all employees, which includes retail discounts, cinema tickets, gym membership, 24/7 free Employee Assistance Programme, and many other fantastic benefits.At Ward Security, we believe in fostering an inclusive workplace where diversity is celebrated, and every individual is valued. We are committed to providing equal opportunities to all employees and applicants regardless of race, colour, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or any other characteristic protected by law. As an equal-opportunity employer, we strive to create an environment that promotes fairness, respect, and collaboration. We are dedicated to recruiting, hiring, training, and promoting individuals based on their qualifications, skills, and abilities. We embrace the unique perspectives and backgrounds of our team members, recognising that diversity enriches our organisation and contributes to our success.