Job Title: Telecommunications Engineer, Potters Bar
Client:
Location:
Potters Bar, United Kingdom
Job Category:
Other
EU Work Permit Required:
Yes
Job Views:
4
Posted:
28.04.2025
Expiry Date:
12.06.2025
Job Description:
Unified Communications (UC) Engineer
Location: Potters Bar, Hertfordshire, UK (Onsite)
A successful IT and Telecoms Service Provider in Hertfordshire is seeking a UC Engineer to support telecom services for high-profile clients. The company partners with leading vendors and offers services across Telecoms (VoIP, Broadband, Ethernet, Mobile), IT, Cloud, Security, and Digital Transformation. They are one of the UK's top-rated MSPs with an expanding client base.
Your role involves provisioning and supporting telecom services, resolving tickets, assisting with onboarding, and providing remote user support.
Key Duties:
* Monitor and troubleshoot telecom issues to minimize downtime
* Support end-users within service level agreements
* Manage add, move, and change requests on VoIP systems
* Troubleshoot broadband and Ethernet connectivity
* Support mobile users with tariff changes and SIM swaps
Key Experience:
* Proven experience supporting telecom services including VoIP, broadband, and mobile (Gamma Horizon, BT One Phone, Vodafone, O2)
* Experience configuring broadband routers (Technicolor, Draytek)
* Strong knowledge of telecom infrastructure and equipment
* Excellent troubleshooting skills
* Ability to work independently in a mature environment
* Opportunities for progression into IT Support teams
* Private Medical Cover
* Team and company-wide events
If interested, please apply for more information.
Keywords: Unified Communications, UC, Telecoms, VoIP, Broadband, Ethernet, Mobile, Gamma Horizon, BT One Phone, Vodafone, O2, Draytek, Technicolor, Routers, Support, MSP, Engineer, Phones
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