In-depth Role Overview:
• The Field Service Team Lead heads up the Field Service team who provide engineering support and maintenance through the engineering lifecycle of the product at designated customer locations. This will include planning, prioritising work, to ensure procurement, installation, testing and configuration requirements are met in accordance with relevant legislation, regulations and contractual requirements.
Key Must Have skills: (minimum of 5)
• Experience of working with electrical/electronic systems, especially within the maritime domain
• Lead a team with the ability to travel extensively both nationally and internationally as determined by customer field service requirements which can be at short notice
• Experience establishing and working to MoD Safety and regulatory standards with the ability to assess potential risks and document mitigating actions
• Ability to produce and or update project/technical documentation to meet Company, MoD and other customer standards
• Attendance at sea or land trials as required to measure, service and maintain equipment as necessary
• The experience/ability to establish and maintain good working relationships with internal and external stakeholders including, but not limited to, customers, suppliers, project teams and colleagues
Key Nice to Have skills:
• Knowledge of acoustics
• Knowledge of computer networks
• The ability to work in confined spaces
• Good interpersonal skills providing clear communication and documentation, with good oral and written skills
Responsibilities, Accountabilities and Duties:
• To assist the Project Manager in the planning of engineering support, which includes (but not limited to) assembly and testing of manufactured items and cables in accordance with quality procedures and associated work instructions
• Head up the team to carry out installation and setting to work activities of project equipment, as detailed in the project installation and test plans
• Carry out installation and setting to work activities of project equipment, as detailed in the project installation and test plans
• Maintain and support routine maintenance cycles ensuring all quality and legal standards are met whilst helping to manage obsolescence
• Lead the Field Service Team through application of first line management skills
Qualifications, Skills & Experience:
• An engineering-based qualification at a minimum of HND level
• Ability to attain DV or SC UK security clearance.
• Full driving license.
• Sole UK Nationality
• Ability to ad-hoc travel within the UK.
• Computer literate