Red Snapper Recruitment are seeking a compassionate, proactive Homeless Centre Support Officer to join our client in the Housing Solutions & Support Service. In this vital frontline role, you will deliver a responsive, customer-focused tenancy support service within our temporary accommodation (TA) settings. Your work will directly help residents sustain their placements, develop independence, and successfully move on into secure, long-term housing. 3 month contract £12.60 per hour PAYE Bushmere House, Birmingham You will also play a key role in the day-to-day operation of the homeless centre, ensuring a safe, well-managed environment that meets legislative requirements and supports positive resident outcomes. Key Responsibilities Tenancy Support & Resident Engagement Deliver a high-quality, person-centred TA tenancy support service. Issue licence agreements, complete resident inductions, and facilitate group meetings. Support residents to access services identified in their Personal Housing and Move-On Plans. Make referrals, help residents build support networks, and encourage engagement in community activities. Provide housing and homelessness advice to enable timely and successful move-on.Income & Tenancy Management Process Housing Benefit/DHP forms and liaise with finance colleagues to reduce rent arrears. Monitor and record income in line with agreed procedures. Manage tenancy breaches, issuing warnings a...