Must be willing to work a 4-on-4-off rotating day shift (earlies/lates)
CPC qualification required
About Our Client
Our client is a leading logistics provider.
Job Description
The Transport Operations Manager will lead a team of Supervisors, Drivers, and Clerical colleagues to ensure delivery, productivity, and financial performance indicators are met in order to provide best-in-class service to our client's customer. Based at the operation in Dartford, key responsibilities will include:
1. Deliver transport fleet management and compliance, upskilling colleagues with transportation safety/compliance.
2. Oversee performance delivery ensuring a high level of NPS/customer feedback is achieved.
3. Ensure all product returns and stock debriefs are achieved.
4. Deliver and track on transport KPIs/SLAs.
5. Encourage team engagement, development, and coaching, including encouragement of two-way feedback and ideas within the team to continuously focus on best-in-class delivery and improvement.
6. Internal and external stakeholder communication, including meetings with the customer.
7. Drive innovation and high performance through high levels of safe working and practices.
8. Ensure H&S delivery and regulations are adhered to.
9. Assist with driver hours in line with legislations, along with the organisation of service and maintenance of vehicles.
10. Ensure vehicle and driver records are managed in line with legislations and best practices.
11. Point of liaison for escalation and incident reports.
The Successful Applicant
The successful Transport Operations Manager will live within a commuting distance of our client's operation in Dartford and be able to demonstrate the following:
1. In-depth transport leadership experience within a fast-paced delivery operation.
2. International or National CPC holder.
3. Passion for transport compliance with a strong knowledge in transport legislation.
4. Engaging leadership style, people management, and delegation experience.
5. Commercially focused.
6. Someone who thrives from innovation and development.
What's on Offer
A competitive basic salary between £40,000 - £45,000 and a friendly, safety-first working environment.
Other benefits include company pension scheme, generous holidays, cycle to work scheme, online discount platform, onsite parking, and much more.
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