Call Center Representative
We’re hiring for an exciting Collections Advisor role in Medway, offering a £30,000 starting salary and the opportunity to join a dynamic, people‑focused financial services team.
Location: Medway (Hybrid – must be based in Kent)
The role will be working 3 days in the office and 2 days at home
What You’ll Be Doing
* Managing customer accounts and helping clients find solutions to repayment challenges
* Handling communications via phone, email, and live chat
* Working as part of a collaborative and high‑performing collections team
* Learning about compliance, industry regulations, and best practices in customer care
* Using modern systems and tools to ensure efficient and effective service
What We’re Looking For
* A recent graduate (finance, business, or related degrees considered)
* Strong communication and interpersonal skills
* A problem‑solving mindset and willingness to learn
* Resilience and the ability to manage challenging conversations professionally
Why Apply?
* Full training and clear career progression opportunities
* Hybrid working options after initial training
* Supportive, growth‑oriented environment where your ideas are valued
Apply now for immediate consideration.
Seniority Level
* Entry level
Employment Type
* Full‑time
Job Function
* Customer Service
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