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At HIVED, we’re steamrolling forward as one of Europe’s fastest growing startups, based in London. We are a climate and logistics start-up building the first sustainable parcel delivery network at scale, powered by a 100% electric fleet.
A tech company at heart, our talent and technology are laser-focused on delivering the best possible delivery experience for end-customers and meeting the needs of our retail partners. From our drivers to our data engineers, we are constantly working to improve this customer experience that makes us deliver better.
Already trusted by leading international brands such as John Lewis, Nespresso, Uniqlo, H&M brands and more, we are solidifying our position as the leaders in Europe to tackle this growing market.
Our tight-knit team is made up of ex-Revolut, Bain, HelloFresh, ASOS, Apple and Google employees, and we are backed by leading investors and VCs in climate-tech, logistics and mobility. We’re passionate about driving innovation and redefining the future of delivery.
Role Overview
We are looking for a proactive, organised and highly dependable Executive Assistant (EA) to support our CoFounders (CEO & CPO) both professionally and personally. This is a unique opportunity to work closely with two visionary founders at the helm of one of Europe’s fastest-growing tech startups. If you thrive in fast-paced environments, love juggling multiple priorities and take pride in enabling others to do their best work — this role is for you.
No two days will be the same — from managing and protecting their business schedules, to coordinating international travel, you’ll work with a wide variety of stakeholders — from team members to investors and brands. You’ll gain insight into what it takes to build and scale a high-growth startup while playing an integral role in driving the company’s future success and ensuring the CoFounders execute efficiently and effectively as we scale.
Responsibilities
* CoFounder Support — Own and manage the complex diaries of our CEO and CPO, acting as a true gatekeeper.
* Proactively streamline their schedules to ensure maximum focus on strategic priorities.
* Organise national and international travel (sometimes last minute), including flights, hotels, transfers and agendas — all within budget.
* Prepare and manage expense claims on behalf of the CoFounders.
* Book meeting rooms, source off-site venues and coordinate logistics for internal and external meetings on their behalf — and, when required, attend meetings to take diligent notes and track action points.
* Provide personal support to the CoFounders such as managing personal appointments, family commitments or special projects; arranging personal travel; and assisting with ad hoc personal errands and tasks.
* Strategic & Team Enablement — Work closely with the Chief of Staff to support and coordinate on key initiatives, including board and executive team meetings, quarterly planning sessions, strategic offsites and other company-wide milestones, through scheduling, venue sourcing or stakeholder liaison.
* Support the Chief of Staff in facilitating internal communications — ensuring key messages and draft communications are reviewed by the CoFounders in a timely manner.
* Support on team engagement activities, such as company-wide events and socials as required.
Requirements
* Proven experience as an Executive Assistant, Personal Assistant, or in a similar support role—ideally in a fast-paced startup or scale-up environment.
* Exceptionally organised with strong attention to detail; able to juggle multiple priorities, anticipate needs, set clear priorities and meet deadlines while staying calm in a fast-paced environment.
* Excellent communication and interpersonal skills with a high level of professionalism, both verbal and written.
* Discretion and confidentiality in handling sensitive information.
* Confident, directive and decisive, yet personable and approachable to keep things moving with tact.
* Naturally resourceful and solutions-focused — you find a way, not a roadblock.
* A positive, can-do attitude; you’re always willing to roll up your sleeves and get stuck in.
* Driven by curiosity, ownership and a desire to constantly improve.
* Familiarity with G-Suite products, Notion and Slack.
* Degree educated.
* 4 days in office and one day working from home.
How we reward our team
* Dynamic working environment with a diverse and driven team
* Huge opportunity for learning in a high growth environment, with progression opportunities based on success in the role
* 25 days of holiday allowance plus public holidays
* Wellbeing initiatives, including 3 wellbeing days in addition to holiday allowance
* Subsidised Private Medical Insurance including dental and vision
* Weekly team lunch and regular company socials
* MacBook Air or Windows Laptop (depending on your preference)
* Hybrid working set-up with in-person time expected at both our Shoreditch office and North Woolwich depot
* Enhanced maternity/paternity/adoption policy
* Cycle to work scheme
* Dog friendly office
Want to learn more?
* Meet the team in 60 seconds: Behind the scenes with HIVED
* HIVED is B Corporation certified
* We are named as UK StartUp of the Year 2024
* Read how HIVED raised $42M to transform parcel delivery with AI and all-electric logistics network
* Check the Impact Report 2024
* Keep up with HIVED here
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