Package Description
At The Hawthorns, we believe in supporting those who support our residents. We recognize and celebrate our hardworking colleagues, champion your career development, and offer a range of apprenticeships. Additionally, you will have access to various leisure and retail discounts.
We are seeking a compassionate, enthusiastic, and dedicated individual to join our friendly, award-winning team as an Assistant Manager.
About The Role
Your focus as Assistant Manager will be to deliver service excellence at all times in compliance with The Hawthorns’ brand standards and to encourage our team to maintain operational consistency throughout.
Other Responsibilities Will Include
* Providing a warm welcome to every guest and visitor, acting as host and the face of The Hawthorns.
* Organising your team efficiently, ensuring all roles are performed to the best of their abilities.
* Maximising sales and marketing opportunities.
* Liaising regularly with the Head chef and providing guidance and training to team members to ensure the best possible service during every meal service.
About You
To be successful, you will embody our values of caring, supportiveness, honesty, respect, and accountability in all that you do.
Our Ideal Candidate Must
* Have a minimum of 2 years relevant experience in hospitality and guest services.
* Possess experience at supervisor or management level.
* Be able to work under pressure and have strong organisational skills.
* Have excellent communication skills.
About The Hawthorns
The Hawthorns offers a unique retirement model with properties for rent for individuals or couples seeking an independent lifestyle, located across the country. Our retirement villages are vibrant, social, and community-oriented; we eat, have fun, and live together. Our vision, 'creating meaningful lives together,' is achieved through exceptional service and experiences in our four luxurious retirement homes, establishing us as the preferred choice for residents and employees.
Please Note This Role Will Require
* A DBS Disclosure check, the cost of which will be covered by the business.
* Proof of eligibility to work in the UK.
This advert may be withdrawn before the deadline depending on application volume and business needs.
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