Job Description
* Do you have experience managing or coordinating large scale number of volunteers?
* Are you great at supporting people, problem-solving and being organised?
* Can you bring people together and have outstanding communication skills?
If you answered yes to all the questions above, then read on…
The Community Coordinator Volunteer is the main point of contact for community‑based volunteers. The role supports the delivery of Guild Care’s volunteering strategy by ensuring volunteers are well recruited, trained, supported and valued.
You will work closely with Community Service Managers to provide a positive, inclusive and well‑organised volunteering experience across services, with a strong focus on communication, inclusion and high‑quality support.
This role is all about people, inclusion and positive impact.
Why Join Guild Care?
At Guild Care, we believe in putting people first—our clients and our team. We offer a warm, inclusive, and supportive working environment, where staff are encouraged to grow, develop, and thrive.
We offer competitive salary and benefits including:
* Annual Wellbeing Day off
* Employee Assistance Programme (free confidential advice on wellbeing, family, debt, and more)
* Cycle to Work scheme
* Free Specsavers eye care vouchers
* Option to buy and sell annual leave
* Health cash plan (silver and gold)
For more information, please review the full job spec on Guild Cares website and apply today. Join us and become part of a fun, engaging, friendly team.
Please note: shortlisting & interviews will take place before the advert's official end date and only those suitable will be contacted.
Guild Care are proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all staff and volunteers. If you’re passionate about making a difference and share our values, we’d love to hear from you.
About The Role
As the Community Coordinator in Volunteering you will be the central point of contact for community‑based volunteers and play a key role in supporting the delivery of Guild Care’s volunteering strategy. Working closely with Community Service Managers, the role ensures that volunteers are well recruited, properly trained and effectively supported, while maintaining a strong focus on inclusion, clear communication and a high‑quality volunteer experience. The postholder helps create consistent volunteer practices across services such as Creating Connections, Dementia Day Services and care homes, ensuring volunteers feel informed, valued and supported in their roles.
The role involves supporting the development of a diverse range of volunteers, recognising differences in experience, motivation and support needs, including those with additional needs. This includes completing health and additional needs questionnaires, advising on reasonable adjustments and promoting inclusive and accessible volunteering opportunities. The Community Volunteer Coordinator also provides advice and practical support to managers on volunteer management, including performance concerns, attendance, engagement and retention, and supports the professional resolution of issues or disputes. Being proactive is essential, with the ability to identify challenges, suggest practical solutions and follow actions through to improve both volunteer experience and service delivery.
Essential Skills and Experience
* Strong written and verbal communication skills.
* Experience working with volunteers or in a community‑focused environment.
* Ability to support a diverse range of people, including those with additional needs.
* Confidence in supporting others with people management.
* Ability to suggest practical solutions and follow actions through.
* Strong organisational and time‑management skills.
* Experience using IT systems such as Microsoft Office, databases or CRMs.
* A proactive and collaborative approach, with a commitment to:
o Inclusion
o Confidentiality
o High standards of service
* Ability to work occasional evenings or weekends to support events.
* Full UK driving licence and access to a vehicle for work purposes.
At Guild Care, we believe everyone deserves a safe, fulfilling, and secure life. Are you ready to step into a role where you can shine – and be part of a high-performing, engaging, fun culture / team – we’d love to hear from you.
For more information, please review the full job spec on Guild Cares website and apply today.
Please note: shortlisting & interviews will take place before the advert's official end date and only those suitable will be contacted.
Skills Needed
People
About The Company
Our story
Guild Care was founded in Worthing in 1933 by visionary volunteers dedicated to supporting vulnerable individuals in the local community. Originally known as Worthing Council of Social Service, the organisation focused on alleviating poverty, isolation, and health challenges during difficult times. Over the following decades, Guild Care consistently expanded its services, proactively responding to the community's evolving needs.
In the 1950s and 1960s, Guild Care established innovative day centres and residential care homes, significantly enhancing life quality for older adults and individuals with disabilities. Adapting continually, the charity later introduced specialised dementia care facilities and tailored services for those with learning disabilities.
Today, Guild Care supports over 3,000 people annually across West Sussex through a range of community-focused services. Remaining true to its founding values, the organisation is one of Worthing's largest employers, powered by almost 700 dedicated staff members and the essential contributions of more than 300 volunteers, all united in making a meaningful difference.
Company Culture
Our vision
Our vision is for all people in need of care to live fulfilling, safe and secure lives .
Our mission
We will achieve our vision by ensuring our support and services are accessible, effective and lovingly delivered .
Our BELIEF values
Brave | Engaging | Loving | Integrity | Everyone Matters | Free to Be Me
Our equality statement
At Guild Care, we are committed to fostering a culture of inclusivity, respect, and equality. We believe that diversity enriches our organisation and enables us to better serve our community.
We are proud to be an equal opportunities employer. We welcome applications from individuals of all backgrounds, regardless of age, disability, gender, gender identity, marital or civil partnership status, pregnancy or maternity, race, religion or belief, sexual orientation, or socio-economic background.
Join us in our mission to make a positive difference in people's lives.
Desired Criteria
* Understanding of the needs of individuals with learning disabilities
* Experience using Canva (or similar)
Required Criteria
* Experience of supervising volunteers
* Experience in developing and managing individual relationships
* Experience in an administration role
* Experience using database systems including SharePoint, Excel etc.
Closing DateTuesday 21st April, 2026