About us
Dreams is the UK`s most loved bed retailer. We`ve been making bedtimes better since 1985 and are owned by Tempur Sealy, selling 14,000 mattresses, bases and headboards every week. With over 200 stores nationwide, you`ll join our team of sleep-savvy Bed Experts in a fun and friendly environment where every dreamer makes a difference. Dreams. Love your job.
In your dream role, you`ll receive:
* Competitive salary: £22,000 achievable on target earnings
* Commission: Uncapped commission scheme with peak incentives
* Discounts: Colleague discount on Dreams products, plus hundreds of brands including restaurants, holidays and shopping
* Buy-in schemes: Opportunity to buy extra holiday, private healthcare, or savings and loans
* Learning and development: Comprehensive induction with options from our Beducation learning platform to face-to-face training, with progression opportunities
* Wellbeing: Partnership with the Retail Trust offering a wellness hub, 24-hour helpline, out-of-hours GP services and counselling
* New in 2024 - enhanced maternity & paternity pay
The job
Working as part of our Retail team in Hull for 30 hours a week, you will be a vital part of the store`s success. You`ll work closely with members of the public to understand their needs and advise them on high-value purchases.
* Make customers feel at home through exceptional service by listening to needs and guiding them to the right fit
* Be on hand throughout the store visit, from greeting at the door to understanding customers` sleep preferences
* Become a Sleepmatch Master, using market-leading sleep technology to help customers choose the right mattress
* Help keep the store looking its best through housekeeping, cleaning and updating displays
What we`re looking for
* People-first: An engaging, positive personality with the ability to bond with customers
* Communicator: Excellent communication skills to build rapport with customers and colleagues
* Motivated: Willingness to work towards KPIs and sales targets, even without prior sales experience
* Team player: Able to contribute to a respectful, inclusive store environment
* Willing to learn: Natural curiosity and willingness to learn about sleep and products
* Flexible: Available to work 30 hours per week, including weekends and bank holidays; higher commissions on busy days
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