ASSISTANT MANAGER
Our client is an independent garden centre business, based in West Sussex, now seeking an Assistant Manager to join their business.
The role will include: -
* oversee and supervise the efficient running of the Shop area on a Day – Day basis
* To do everything to drive the sales and profitability forward of the shop area
* To ensure the agreed retailing and operational standards are always maintained
Responsibilities:
* To open up & close as & when required by the business
* To cash up as per the Cash – up – Rota
* To do everything to drive the existing unique trading model
* To maintain strength of value message – Price Buster, Lowest Price
* To drive the selling activity of Indoor Products
* To supervise the internal team to ensure they all perform to a high standard
* To ensure the team have appropriate work lists and achieve what is expected
* To ensure each member of the Team are highly productive and fully always occupied
* To conduct the necessary staff coaching and training to develop the individuals
* To ensure all trading checks are completed at the agreed frequency
* To manage daily breaks and lunches to ensure Shop Area sales cover
* To ensure quality of stock within the department is maintained and rotated
* To ensure all stock is maintained in a clean, tidy, and undamaged state
* To manage and control wastage according to the guidelines laid down
* To prepare orders for stock to meet the expected levels of trade
* To merchandise and display stock according to the agreed principals
* To create, seasonal, impulse promotional linked displays, as appropriate
* To proactively serve and help customers in need of assistance, resolving queries/ complaints. And to seek the necessary assistance if you are unable to resolve yourself
* To actively sell other goods encouraging link sales and up-sales wherever possible
* To offer specific service and advice to customers on all gardening related enquires. And to seek the necessary assistance if you’re unable to help
* To ensure that display equipment is maintained to a professional standard
* To take and process customer orders and the advice customers on receipt of goods
* To ensure all tasks are carried out in a timely manner
* To maintain discipline / harmony amongst the team
* To undertake any reasonable tasks requested by your manager
* To complete all necessary paperwork in an accurate and timely manner
* To work in other departments on a temporary basis if required to do so
This would suit someone from a seasonal retail business or knowledge of gardening products.
Driving licence is essential