Overview
We are currently recruiting for a Transport Co-ordinator to join a busy and fast-paced Transport Department based in Hanwell. This role is ideal for someone with previous transport or logistics experience who can effectively coordinate fleet operations and ensure high levels of service delivery.
Key Responsibilities
1. Plan and schedule deliveries for a fleet of HGVs and vans
2. Monitor vehicle tracking systems and respond to any issues
3. Communicate with drivers, customers, and internal teams via phone and email
4. Process delivery documentation using internal systems (Microsoft NAV)
5. Manage driver timekeeping, records, and debriefs
6. Oversee defect reporting and ensure timely resolution
7. Coordinate vehicle maintenance with the Transport Department
8. Support operational cover when required
9. Prepare transport documentation in line with legal and safety standards
10. Ensure accurate record-keeping across all transport activities
11. Maintain high standards of customer service
12. Plan efficient delivery routes using route planning software and real-time data
13. Coordinate daily transport operations with drivers and dispatch teams
14. Monitor fleet availability, servicing schedules, and fuel usage
15. Carry out weekly gatehouse checks
16. Ensure compliance with transport regulations and safety standards
17. Analyse operational data to improve efficiency and performance
18. Complete general administrative duties within the department
Requirements
19. Previous experience within transport or logistics
20. Strong organisational and communication skills
21. Good IT skills and experience using internal systems
22. Ability to manage multiple tasks in a fast-paced environment
23. Proactive and reliable approach
Key Relationships
24. Transport Department
25. Operations Manager
26. Internal departments and branches
27. Customers and suppliers
What’s on Offer
28. Salary up to £40,000 depending on experience
29. Stable, full-time position
30. Varied and hands-on role within a busy operation
INDWF