* £32,000
* London / Hybrid
We’re thrilled to be exclusively partnering with a creative, unconventional, and highly respected brand known for its beautifully crafted luxury fashion, homeware, and furniture collections.
With a growing international presence and a bold design aesthetic, they are now looking for a highly organised and proactive Operations Coordinator to help manage their operations and logistics across the business.
This is a pivotal role, giving you the opportunity to work across multiple departments and product lines, supporting both direct to consumer and wholesale logistics. You’ll be the go-to person for coordinating stock movement and supply chain processes, from raw materials to final delivery.
If you thrive in fast-paced creative environments, understand the expectations of luxury clients, and enjoy taking ownership and problem solving across disciplines, this could be the perfect next step in your career.
Key Responsibilities:
* Liaise with workshops and makers across the UK and Europe to confirm production timelines and arrange collections
* Oversee inventory and stock movements across furniture and homeware categories
* Manage made to order manufacturing logistics, including shipping quotes, invoicing, and delivery coordination
* Maintain ERP system accuracy and support improvements in stock management processes
* Coordinate seasonal product shipments via the company’s distribution centre to global wholesale partners
* Arrange fabric deliveries to manufacturers, including liaising with freight partners where needed
* Liaise with internal teams and clients to ensure packing lists and documentation are accurate
* Organise samples, press loans, and support with trade event logistics
* Manage customer shipping queries in collaboration with the e commerce and warehouse teams
* Support logistics for annual sample sales and seasonal warehouse events
* Act as the primary point of contact for logistics and courier partners, negotiating rates and maintaining strong working relationships
* Stay up to date with shipping requirements and customs procedures
* Prepare annual stock take and inventory reports for the finance team
* Work with finance to identify cost efficiencies across logistics and supply chain
About you:
* Demonstratable experience in an operations or logistics role, ideally within fashion, interiors, or consumer goods
* Ideally you will have familiarity with international shipping and customs procedures is a plus but training can be provided
* Experience using ERP systems
* Strong organisational skills with excellent attention to detail and a calm, solutions focused approach
* Comfortable managing multiple moving parts and working independently across departments
* Excellent written and verbal communication skills, confident liaising with suppliers, warehouses and clients
Key Perks:
* Hybrid / flexible working style
* Clothing allowance
* Staff discount across fashion, homeware & furniture
* Team socials & celebrations
* Generous holiday allowance & wellbeing initiatives
Diversity & Inclusion:ILMJ values diversity, equality and inclusion and encourages applicants from all backgrounds and identities.
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