Location:
East Midlands
Job Category:
Job alert service
EU work permit required:
Yes
Job Reference:
BBBH75690_1752754558
Job Views:
3
Posted:
17.07.2025
Expiry Date:
31.08.2025
Job Description:
Role: PPD - Production Print Field Engineer / MFD / Photocopier FSE
Location: East Midlands
Package: up to £33,000 + 10% bonus + 26 days holiday + training + pension + car
Concept are seeking a skilled Production Print Technical Specialist or a Photocopier engineer interested in upskilling to PP. The role involves delivering exceptional customer service, maintaining field efficiencies, and driving profitability within the Industrial Print sector. The position requires technical expertise, proactive problem-solving, and a commitment to excellence.
Key Responsibilities:
* Customer Service: Respond to call-outs, diagnose and resolve faults, and perform technical modifications, including outside standard hours and travel.
* Communication: Act as a communication link between customers, the Service Team, and other departments for seamless service.
* Technical Support: Resolve technical issues promptly to minimize machine downtime.
* Training: Provide technical advice and training to maximize device capabilities.
* Safety & Maintenance: Perform repairs and maintenance safely, following manufacturer and safety legislation.
* Reporting: Complete reports and paperwork accurately and promptly.
* Technology Utilization: Use laptops and other tools to access documentation and improve service.
* Parts Management: Communicate about parts and consumables to ensure operational readiness.
The Candidate:
* Have technical expertise and a solutions-driven mindset for complex challenges in print environments.
* Strong English communication skills.
* Proactive, detail-oriented, and flexible to work outside standard hours.
* Committed to high standards of safety, organization, and customer service.
Application Process:
To apply, follow the link on this page or send your CV. For more information, contact Nikki at 07536 058 659. Job alert service
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