Highly competitive salary, monthly bonus of 10% if sales targets achieved (with the potential of 20% if stretch targets achieved), generous employee discount, annual jewellery uniform allowance, and other excellent benefits!
We are currently seeking a proactive, results-driven store manager to join our team. If you thrive on leading retail operations, inspiring a high-performing team to exceed targets, and providing world-class service, we would love to hear from you!
In the UK, we are proud to have recently been recognized in the Sunday Times 'Best Places to Work 2023', one of only 11 in the 'very large' employers category.
The Role
The store manager is our brand ambassador, responsible for the store's overall success. You will manage the assistant manager and a team of supervisors and sales assistants, supporting them in creating memorable experiences for our customers.
What to Expect from the Role
* Support and motivate the in-store team to achieve and surpass KPIs, exemplifying exceptional Pandora customer service.
* Maintain a strong retail floor presence, educate and influence the store team, and ensure back-of-house activities enable successful commercial execution.
* Receive thorough training on our handcrafted luxury products to become a Pandora product expert. With support from the regional sales manager, you will nurture and develop your team to unlock their full potential and support their career progression.
The Successful Candidate
Our store managers are ambassadors of the Pandora brand. The ideal candidate will be a capable leader and passionate team player, confidently supporting their team to deliver an unforgettable Pandora in-store experience.
Experience with a leading brand or desirable consumer product retailing is preferred. If you are a senior supervisor or current assistant manager seeking your next challenge, this could be the opportunity for you. We value candidates who demonstrate our core values of dreaming, daring, caring, and delivering.
Requirements
* Proven experience in driving sales and profitability
* A passion for delivering exemplary customer service
* Ability to understand and translate Pandora's local and global strategies into store, regional, and division KPIs
* Experience in using data to identify trends and take action
* Strong communication skills for coaching a high-performing team
* Adaptability and flexibility to changing business needs
* A positive attitude and enthusiasm for Pandora's products and values
* A well-presented appearance with a taste for desirable products
Why Work With Us?
Our people are key to our success. We offer a competitive rewards package, including:
* A highly competitive salary
* Monthly bonus of 10%, with potential of 20% for stretch targets
* Annual jewellery uniform allowance
* Generous employee discount
* Access to our online benefits platform with retail, hospitality, and entertainment discounts
* Support for health, wellbeing, financial advice, and legal aid through 'Retail Trust'
* Parties, incentives, and gifts throughout the year
If you're ready for a new challenge and meet the criteria, please click 'Apply' to submit your application.
Our recruitment procedures are transparent and fair, ensuring equal opportunity for all applicants. We encourage candidates to refrain from including identity-related details such as photos, marital status, or age. If you require reasonable adjustments during the interview process, please inform us as soon as possible.
About Pandora
Pandora is the world's largest jewelry brand, known for accessible luxury jewelry crafted from high-quality materials. Our pieces inspire self-expression and storytelling. With over 6,800 points of sale in more than 100 countries, including 2,700+ concept stores, Pandora is headquartered in Copenhagen, Denmark. We employ 37,000 people worldwide and are committed to sustainability, aiming to halve greenhouse gas emissions across our value chain by 2030. Pandora is listed on Nasdaq Copenhagen and reported revenue of DKK 31.7 billion (EUR 4.2 billion) in 2024.
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