My client is a highly respected Financial Services organisation with an enviable reputation spanning many decades. Due to growth in their protection area they require a Junior Claims Assessor to join their friendly team - duties will include:
* Learning how to handle claims enquiries from a range of both direct clients and brokers
* Developing your product and claims knowledge so you can effectively assess and manage your caseload of Income Protection and Critical Illness claims whilst working within authority limits and in accordance with policy conditions
* Maintain consistent communication with partners and claimants ensuring they are always aware of claims progress
* Ensure service standards are met through providing an efficient and effective service
* Support less experienced colleagues and identify areas for development and training
* Accurately record all claims data and interactions
* Identify areas for process and procedural improvement as well as any potential compliance breaches / fraudulent cases.
1. Applicants will possess proven administration experience with the ability to multitask. Knowledge of the financial services or Insurance industries would be beneficial (not essential) along with a steady work track record and GCSE educated including Math's and English at grade 5 and above. You will possess excellent communications and decision-making skills and be able to handle sensitive situations whilst working within the companies claims philosophy.
This is a great opportunity to join an established, successful and friendly organisation offering a great environment, hybrid working (after training), a generous remuneration package and development prospects including support towards professional qualifications.