We are looking for a friendly, professional, and reliable Receptionist to join our team. This is a full-time position with shifts scheduled on a weekly rota covering our operating hours of 7:00 am – 11:00 pm.
Key Responsibilities:
* Greeting and welcoming guests in a professional and friendly manner
* Handling check-ins and check-outs efficiently
* Answering phone calls and responding to emails
* Managing reservations and enquiries
* Providing excellent customer service at all times
* Assisting with general administrative tasks as required
Requirements:
* Previous experience in a customer-facing role required
* Excellent communication and interpersonal skills
* Strong organisational skills and attention to detail
* Ability to work flexible shifts, including evenings and weekends
* Confident with basic computer systems and booking software
What We Offer:
* Full-time contract with a fair and balanced rota
* Training and support from a friendly team
* Opportunity to be part of a welcoming and professional workplace
If you're enthusiastic, customer-focused, and looking to join a great team, we'd love to hear from you.
Job Types: Full-time, Permanent
Pay: From £12.21 per hour
Expected hours: 30 – 40 per week
Experience:
* Hotel Reception: 1 year (preferred)
Work Location: In person