Senior IT Service Desk Analyst (John Radcliffe Hospital), Oxford
Client: University of Oxford
Location: Oxford, United Kingdom
Job Category: Other
EU work permit required: Yes
Job Reference: 248c67b62a93
Job Views: 1
Posted: 08.05.2025
Expiry Date: 22.06.2025
Job Description:
John Radcliffe Hospital, Headington, Oxford, with flexibility to work on other sites.
Are you passionate about IT support and eager to contribute to world-leading, life-saving medical research and teaching at the University of Oxford? The Medical Sciences Division is seeking a talented Senior IT Service Desk Analyst to join our team at the John Radcliffe Hospital.
You will have the opportunity to work with some of the world’s most talented academics, students, and professional staff as we modernize and enhance our IT support services. As a Senior IT Service Desk Analyst, you will work closely with staff across multiple departments, offering expert advice and innovative solutions to IT-related issues, supporting responsive digital services that underpin research, teaching, and administration.
Your responsibilities will include troubleshooting desktop computers, supporting research-specific IT systems, and advocating for IT and Information Security best practices. We are looking for a proactive problem solver with excellent customer service skills and experience supporting Microsoft Windows, Apple MacOS, and mobile devices.
This role offers the chance to be part of a vibrant, inclusive team that values diversity and fosters innovation. Our culture is collaborative and supportive, encouraging continuous learning and professional growth. We empower our staff to take initiative and contribute to decision-making, ensuring everyone feels valued and respected.
Benefits include:
* Employee Assistance Programme (EAP)
* Generous Annual Leave
* Contributory pension scheme
* Family Leave schemes
* Childcare services
* Cycle loan scheme
* Discounted bus travel and Season Ticket loans
* Opportunities for professional development
* And other staff benefits of working for Oxford
The University also offers numerous social groups and sports clubs for those seeking more than just a great place to work.
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