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Cruise Customer Service Consultant - Homebased UK Wide
Client: Succeed Recruitment
Location: United Kingdom
Job Category: Other
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EU work permit required: Yes
Job Views: 38
Posted: 25.08.2025
Expiry Date: 09.10.2025
Job Description:
Cruise Customer Service Consultant - Homebased UK Wide
Salary and benefits: Up to £28,000 plus excellent benefits. Contract length: Permanent, Full time. Locations: UK wide and home-based.
Locations
Available in the following locations:
* Home-based
* England
* Bedfordshire
* Berkshire
* Bristol
* ... (list continues)
Calling all Cruise Customer Service Specialists! We have a fully homebased role offering a salary up to £28k, working Monday to Friday between 9am – 6pm.
As a Cruise Customer Service Consultant, you’ll ensure our clients’ customers enjoy a seamless post-booking experience. Knowledge of the cruise market, customer focus, and problem-solving skills are essential.
Benefits include a competitive salary, equipment provided, great working hours, cruise and travel discounts, and training opportunities.
If interested, please apply online now.
Role of Cruise Customer Service Consultant:
* Handling post-sales queries via phone and email.
* Arranging special requests and add-ons.
* Booking additional services.
* Managing booking amendments.
* Completing administrative tasks.
* Resolving customer issues or complaints.
* Liaising with internal departments.
* Providing high standard customer service.
Skills required:
* Experience in customer service/support within the cruise sector.
* Excellent cruise market knowledge.
* Strong organisational skills.
* Problem-solving abilities.
* Team player mindset.
If interested, please apply online now!
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