Additional Information: This hotel is owned and operated by an independent franchisee, The Langley. The franchisee is a separate company and a separate employer from Marriott International, Inc. The franchisee solely controls all aspects of the hotel’s employment policies and practices, including hiring, firing, discipline, staffing, compensation, benefits, and all other terms and conditions of employment. If you accept a position at this hotel, you will be employed by a franchisee and not by Marriott International, Inc.
We are now looking for motivated and outstanding Spa Therapist (full time and casual) to join our dynamic team at The Langley Hotel & Spa, a Luxury Collection Hotel by Marriott.
The Langley Hotel opened its doors on 1st June 2019, following an extensive six-year renovation. Working alongside the award-winning Dennis Irvine Studio, the multi-million-pound renovation has transformed the historic Grade II-listed Langley Park House from a dilapidated former private home into a majestic countryside icon, and a hotel that encompasses the modern sensibilities and aspirations of the modern traveller.
We are looking for Spa Therapists with a minimum of 2 years’ experience within a five-star environment. You will work with some of the very best skincare brands to provide our guests with exceptional service, luxurious treatments and lifestyle advice. In addition to the core spa offering, the spa features 2 hammams.
We are seeking reliable, organised and motivated individuals with exceptional attention to detail and a passion for customer service and excellence who are able to work shifts with the maximum flexibility.
This role is a fantastic opportunity for passionate therapists. In addition to base pay there is commission pay on treatments and retail.
General Duties will include:
• To carry out treatments as per the trained protocol, with care and thoughtfulness and to the highest of standards
• Carefully managing stock usage and minimise wastage
• Record appropriate client information on Premier Core
• Proactively sell spa retail and recommend further treatments, driving sales in all areas of the business
• Ensure safe working practices are adhered to at all times, following health and safety regulations
The successful candidate should ideally have:
• Experience of working in a similar business
• A passion for customer service excellence
• Beauty Therapy qualification NVQ Level 3 or equivalent
• Exceptional treatment standards
• Ability to work as part of a team
• Reliable, efficient and proactive
• Keen for personal development and learning
• To be able to work shifts with flexibility as and when necessary
We are looking for our future ambassadors to have a warm and welcoming personality, with high standards of professionalism and a drive to provide a memorable experience to each and every guest.
We welcome applications from professionals, who are passionate about the hospitality industry, with a willingness to deliver a natural and yet exceptional service. We look forward to hearing from you!
What we offer:
• Treatment commission
• Retail Commission
• Service Charge (discretionary)
• 28 days holiday including bank holidays
• Discounted room rates at Marriott properties worldwide
• 20% discount at Marriott F&B outlets worldwide
• Employee Referral Scheme
• Pension scheme
• Learning and development programmes
• Free Meals on Duty
• On-site parking
• Complimentary dry cleaning
• Uniform
This company is an equal opportunity employer.
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