Cheshire West and Chester Council is a place where everyone can Thrive – through our core values of Teamwork, Honesty, Respect, Innovation, Value for Money and Empowerment. Cheshire West and Chester Council brings a fresh and energetic approach to providing top quality services for its many customers and communities. West Cheshire is a place where everyone can THRIVE – through our core values of Teamwork, Honesty, Respect, Innovation, Value for Money, and Empowerment. The Council administers the Cheshire Pension Fund, the name of the Local Government Pension Scheme (LGPS) in Cheshire. The Pension Team undertakes a range of activities for members and employers within the scheme. The roles will involve: Acting as a first point of contact for our customers Processing incoming correspondence Pension benefit calculations Updates to membership records This role requires the candidate to have good numeracy skills in order to process the calculation of pension benefits. You will also have good verbal and written communication skills and be able to plan and prioritise your workload. The Pensions Team’s base is in HQ Building, Chester. Successful candidates will have the opportunity to work flexibly, using a mixture of working from home and Council locations once fully trained. The posts will assist with the Fund’s ongoing transformation programme. As part of this programme there are a range of projects being undertaken to improve efficiency and the service to our customers. We are looking for enthusiastic and motivated individuals. You will be educated to A level standard or equivalent have a good working knowledge of Microsoft Office. The role will require liaising with the members and employers within the Fund so you should be able to demonstrate good customer service skills. Interviews for these posts will be held in person. If you would like to discuss the above posts, please contact either: Aaron Austin by telephone 01244 976987 or email: Aaron.Austin@cheshirewestandchester.gov.uk, or Daniel Harte by telephone 01244 977584 or email: Daniel.Harte@cheshirewestandchester.gov.uk To find out more information about what it is like to work for Cheshire West and Chester Council including our rewards and benefits please see www.cwcrecruitment.co.uk No candidate will meet every single requirement - if your experience looks a little different from what we've identified and you think you can bring value to the role, we'd love to learn more about you! Cheshire West and Chester Council are committed to equality and diversity in employment. Please see the Equality Policy for more information. Cheshire West and Chester Council have adopted a Local Living Wage for our employees which means that all employees will receive a minimum of £12.60 per hour for all contracted hours. For any technical enquiries please email Sourcingteam@ecwip.co.uk and quote job reference number in all correspondence.