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Service delivery coordinator - 12 month ftc

Horley
Yourrecruit (Uk)
Delivery coordinator
Posted: 9 August
Offer description

We are excited to be partnering with our Horley-based client to recruit a Service Delivery Coordinator on a 12-month FTC. This role is ideal for someone with proven customer service experience and confidence in speaking with people at all levels. It’s a fantastic opportunity to build your career in a varied, fast-paced, and rewarding environment. Location: Horley (Hybrid working available after training – minimum 2 days in the office) Salary: £24,000 Hours: Monday to Friday, 9am–5pm (35 hours per week) Benefits Include: Pension scheme, increasing holiday with length of service (start at 20 days rising to 25 days), Holiday EXTRA - purchase up to 5 days extra holiday per year, Employee Assistance programmes – health/legal/counselling, award bonus, Season Ticket Loans, Company social activities inc. Summer BBQ, Festive lunch and much more! The Role: Responsible for managing and supporting key clients and high-priority accounts, you’ll be the main point of contact for enquiries, ensuring exceptional customer service. You will handle and resolve queries, guide customers in using products effectively, and work with internal teams to deliver timely solutions. Building strong relationships and enhancing the customer journey will be central to your role. Key Responsibilities: * Manage and coordinate work across customer accounts, ensuring timelines and service levels are met. * Provide regular updates and repo...

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