As a HR Advisor with Wren, you'll take full ownership of all HR related matters within Retail, while providing professional, pragmatic and commercially focused HR advice and guidance to line managers. You'll work with colleagues in the HR team and retail, to ensure the provision of a high quality and consistent HR service. This position will be based at our Head Office at Barton-upon-Humber with occasional showroom visits. Main responsibilities: Manage a varied and busy caseload of Employment Relations (ER) issues, including frequently complex discipline, grievance, performance capability and change management processes. Take full ownership of ill health capability / long term sickness procedures and occupational health referrals within business area Act as the first point of contact for line-managers within your remit and take ownership for handling and resolving HR queries / issues raised by line managers and employees respectively, escalating and supporting the HR Business Partner with more complex issues, as appropriate Develop and maintain collaborative relationships across all organisational levels, including senior management, build credibility as a ‘specialist’ Advisor and attend key business updates / management meetings, as appropriate Strive towards continuous improvement of HR processes and Company practices within business areas, ensuring that the HR service delivery meets the requirements of, and can adapt to, the changing needs of a rapidly developing business Regularly assess the training and development needs of line-managers in the business area – create and deliver targeted HR management training to reduce skill-gaps and monitor effectiveness Collate HR data and produce monthly reports on key HR metrics, highlighting any data trends for the consideration of the HR Business Partner and senior management team Maintain an up-to-date knowledge of Employment Law and developments in HR best practice Support in coaching and developing the HR administration team About You Desired skills & knowledge: Currently holds a level-5 CIPD qualification is desirable but not essential Previous HR experience in a Retail environment is desirable Excellent communication skills – both written and verbal Strong Microsoft Excel and report collation skills A proactive approach, with the ability to work on own initiative A collaborative approach with the ability to integrate effectively within a diverse team A pragmatic decision-maker Willingness to travel and work from other sites What Wren Offer: Life Assurance after 2 years' service Access to Benenden health and discount platform after 1 years of continuous service Personal progression plan and training with clear career opportunities Individual training budget for personal development EE discount Hybrid working available Staff discount on purchasing a kitchen/bedroom after 1 year of continuous service Eye Care Vouchers Refer a Friend Scheme with the chance to earn up to £1500 for each referral Free onsite gym Free onsite parking Subsidised canteens on site About The Company Wren Kitchens are not only passionate about kitchens, we are passionate about our people! We have achieved incredible milestones over the years; opening over 100 showrooms, launching in the USA, and winning multiple awards including the UK’s Number 1 place to work! This is thanks to our team, the Wren family, who have inspired us to push limits and make a difference. With our exponential growth, we are looking for incredible individuals to join us and continue our success story!