Are you a confident communicator with a passion for delivering excellent customer service? Do you enjoy working in a fast-paced environment where no two days are the same? Were looking for a Customer Coordinator to join our team and support the sales process from first enquiry to final order helping us keep our customers happy and our sales team supported. What Youll Be Doing: As a key point of contact for our business customers, youll play an essential role in supporting both our internal sales engineers and external clients. Your day-to-day responsibilities will include: Handling incoming sales enquiries and processing customer orders with accuracy and efficiency Preparing quotations based on customer requirements and technical input from the sales team Providing administrative support to our sales engineers to help manage accounts and follow up on opportunities Building strong relationships with business customers and ensuring their needs are met professionally and promptly Taking on technical product information and using it to support customer interactions and quotation preparation Were after someone who is: Customer-focused with excellent communication skills and a friendly, professional manner Organised and detail-oriented you can manage multiple tasks and keep things running smoothly A strong team player youll collaborate closely with sales engineers and colleagues across departments Willing to learn technical information you dont need to be an engineer, but you should be comfortable working with technical products and willing to understand the basics Proficient in IT systems including order processing software, CRM systems, and Microsoft Office What can we offer A supportive and friendly team environment Opportunities to grow and develop within a technical sales environment Work for a respected company with a strong reputation in the industry Competitive salary of around £25k basic plus £5k bonus and an excellent benefits package including 25 days holidays plus bank hols to start and growing with time working Monday to Friday days with an early finish of 2pm on a Friday