Trainee Legal Assistant required to join and support the Personal Injury Team based in Ipswich
Starting salary £20,800
Office based
Mon to Fri 9-5pm
Modern office space with lots of company benefits
Career progression
As a Personal Injury Support Assistant you will support Personal Injury team on a day to day basis.
* Assisting with post and communications
* Co-ordinating photocopying and filing for the team in conjunction with Central Office Services
* Preparation of forms and paperwork necessary for the conduct of client files, to include file closing and opening
* Day-to-day support to fee earners
* File work
* Working closely with the PI team to input all data received from claimants and submit claims on behalf of the fee earners
* Sending instructions to medical agencies for treatment and/or appointments
* Requesting medical records
* Collecting ID documents from clients and liaising with the Central File Opening team to ensure all client files are opened
* Dealing with requests for information; checking archived files for payments etc
* Updating clients regularly on behalf of the team
* Calls to/from clients, third parties and medical agencies
Other duties
* Maintain each client file in accordance with the requirements of the firm's ISO standard, benchmarks and the SRA
* Attend any relevant meetings
* Run monthly reporting and distribute to appropriate external recipients
* Carry out any reasonable duties as may be directed by the Partners/Management/Team Members of the firm
Knowledge, Skills and Experience
* Some office based experience in an administrative role
* A good telephone manner
* Great interpersonal skills
* The ability to prioritise workload
* A flexible approach to your work
* The ability to remain calm under pressure
* Excellent client service
* Knowledge of how to use office equipment
* Capable of maintaining client confidentiality at all times
* A Level, degree, currently studying or work placement in Law would be an advantage
If the above role sound of interest to you, you have the relevant skills and experience please apply today.