As our new System Administrator, your primary responsibility is guiding the overall operation and configuration of the customer-facing software environment including performing day-to-day administration and maintenance. You will also work with a team of IT professionals responsible for the maintenance, growth, and security of our production environment and supporting non-production environments. In addition, you will handle escalated issues and projects and drive a forward-thinking approach to the systems architecture. We are looking for a person who is committed, dependable, excels in problem-solving, and maintains a strong sense of urgency. This is a hybrid opportunity out of our Port Talbot office OR REMOTE if UK based and not commutable to Port Talbot office. Your Key Responsibilities as a System Administrator will be : Provide advanced server system administration to include design, configuration, and domain and policy design. Manage ACLs, User IDs, Groups, and other daily administration and security functions. Monitor systems and networks regarding performance and vulnerabilities. Create and maintain documentation on existing systems and processes. Develop, maintain, and enforce company security policies within the system environment. Identify and troubleshoot software problems. Identify, recommend, and implement specific tools that may deal with systems monitoring, management, patches and automated deployment. Install system software, coordinate local and remote server connectivity, and solve more advanced user or customer related problems as necessary. Lead team efforts to establish, document, and implement software installation standards for all systems. Lead initiatives to ensure the current software environments are well documented and mapped. Support implementation of disaster recovery processes and business continuity activities. Provide on-call technical support during non-business hours as required. Determine priority of action based on severity of service disruptions and respond appropriately. Implement projects to improve the system environments. Incident Management and Root Cause Analysis – Ability to respond to outages, perform postmortems, and implement preventative measures Disaster Recovery / Backup Planning – Experience setting up and testing DR strategies. To be successful in this role you will require: 3 years in configuring, supporting, and troubleshooting software systems (Linux OS, Docker, Microsoft Server 2019 or newer). 3 years configuring, supporting, and troubleshooting SQL Server 3 years working with Microsoft Web Application (.Net, IIS) Networks – VPN, Firewall rules, access controls Experience with SoftwareAG webMethods software a plus. Strong understanding of communication protocols, internet/network security and authentication. Strong understanding of file transfer protocols, FTP, sFTP, AS2, etc. Ability to communicate ideas during ad-hoc design or troubleshooting sessions, presentations, and in written form to a range of audiences with wide ranges of technical knowledge and ability. Nice to haves would be: Active Directory – user & group management Azure Load balanced solutions with DFS Rest API, web service integration experience AIX experience a plus Perl Scripting a plus Experience managing, configuring, & supporting Hypervisor solutions (VMWare, Hyper-V, ProxMox, etc.) Who is TrueCommerce? TrueCommerce is a high-performing global supply chain network that provides fully integrated, end-to-end supply chain visibility and management. We’ve empowered some of the biggest brands in the world to improve their supply chain performance: Schneider Electric, DanoneWave, Siemens, Ocean Spray, and many more. Please visit our careers website for additional information.