Want to change up your career and join a company where there’s never a dull moment? Want to work with like-minded people delivering a unique product to the UK market with true Canadian hospitality?
Tim Hortons is expanding across the UK and we need brilliant people like you to help us. We put the customers at the forefront of everything that we do, and we are currently looking for outgoing Restaurant Team Members to join the team on a permanent basis to ensure that we continue to have an exceptional brand.
In return, you will be rewarded with an hourly rate in line with National Minimum Wage and the opportunity to grow with us and carve a glorious career. As a Restaurant Team Member, you will provide and create exceptional guest experiences.
To apply for the position of Restaurant Team Member, you will be a positive team player, who has previous customer service experience within a dynamic, fast-paced environment. You will possess excellent communication skills with a strong focus on the customer and coupled with the flexibility to work a range of hours (including early mornings, afternoons, evenings, and weekends).
Key Responsibilities:
* Welcoming every customer with a smile and being genuinely friendly at all times
* Delivering fast, friendly, and accurate service to all customers
* Attempt to resolve simple customer enquiries and referring difficult customer enquiries to a Manager
* Ensure food is prepared and stored and preparation areas are maintained according to Health & Safety and Audit standards
* Carry out temperature checks and record as per company process
* Complete daily and weekly cleaning schedules as per cleaning chart
* Following critical standards for raw and finished product quality, service speed, cleanliness, and sanitation
* Adhering to restaurant performance standards for crew stations and as per shift manager directions
* Being aware of the goals and targets of the restaurant. This ensures your actions contribute towards achieving them
* Maintain operational & kitchen areas to exceed customer cleanliness, comfort & convenience expectations including the restocking of workstations
* Report all work-related near misses, injuries, and illnesses as soon as possible
* Follow correct procedures and reasonable instructions including wearing Personal Protective Equipment (PPE) when instructed
We are an equal opportunities employer and welcome applications from all qualified candidates.
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