New exciting opportunity in Guildford! Job title: 1st Line Support Engineer Salary: £25,000 - £30,000 Location: Guildford, Hybrid working available Hours: Monday – Friday, 9am – 5pm (Fixed hybrid – Monday & Friday – WFH) Benefits: Social Events, Charity Support, Volunteer Days, Annual Salary Reviews, plus even more perks waiting after you pass your probation! The Role: This is an excellent opportunity for a proactive and technically minded individual to join the team as a 1st Line Support Engineer. Acting as the first point of contact for all IT and application-related queries, the role is key in supporting staff with day-to-day technical issues, while also contributing to the maintenance and enhancement of internal systems.The successful candidate will gain hands-on experience with bespoke business applications and play a supportive role across a broad range of IT operations. Key Responsibilities: * Frontline Support: Respond to and resolve first-line technical issues relating to hardware, software, and user access. * Application Support: Gain knowledge of in-house applications, providing support and escalating complex issues when necessary. * End User Assistance: Help staff troubleshoot and navigate internal systems effectively. * Equipment Setup: Assist with the installation, configuration, and relocation of computers, monitors, and peripherals. * Vendor Liaison: W...