Job Description
Product Consultant for Award Winning Insurance company in Exeter. £30k - £35k D.O.E. 35 hour working week. Hybrid role with flexibility. Great Benefits!
Benefits package
1. Competitive Salary offered – annual salary reviews every April
2. Hours of Work – 35 hrs per week, Monday to Friday
3. Holiday 27 days per calendar year plus bank holidays
4. Birthday Day holiday off
5. Holiday Trading – buy and sell
6. Company Pension Scheme – 3% (EE) for 8% (ER) up to 10% (EE) and 15% (ER) salary sacrifice
7. Company bonus – based on personal & business performance (8% meets expectations)
8. Free Health Insurance Cover plus discounts for spouse/partner and children
9. Free Death in Service x 4 of annual salary
10. Free Income Protection cover
11. Cycle to Work scheme, Payroll Giving, Perkbox
12. Free Parking on site
13. Free Flu Jabs
Our client is looking for an experienced Product Consultant to join their growing Team. You will have a passion for the industry, be a “Go Getter”, ability to work on own initiative, manage your own diary and happy to work independently. You will of course be supported in the early days until you have found your feet and ready to Provide the end-to-end customer experience required!
KEY RESPONSIBILITIES
14. Support implementation of proposition lifecycle activity
15. Support proposition developments through: gathering data and insight to support the development and its prioritisation including customer and adviser feedbackmonitoring and reporting on related market and competitor activitiesproviding proposition related knowledge and expertise to the development teams and engaging in continuous improvement/development feedback processesCollaborate with business areas to deliver product reviews in line with the agreed timetable, supported by Head of PropositionsSupport the timely and quality delivery of required updates to contractual literature and renewal letters and processes.Maintain a log of literature improvements and update contractual documents prior to DAP expiryMonitor, research and report on industry and competitor developments ensuring appropriate data and insights are made available to inform strategic and proposition related decision makingSupport delivery of proposition information to market comparison sites, including Defaqto, F&TRC and Synaptic, ensuring our end-to-end propositions are accurately reflected in the marketEffectively manage internal and external relationships, using negotiating skills to ensure the best possible outcomes for members and the business.
About You
16. You will be from an Insurance, Financial Services, Actuary or Banking background
17. Educated to a minimum A – Level or Equivalent standard in Maths & English
18. Have an understanding of Industry Legislation and Compliance
19. Passion for providing the best Products on the marketplace
20. Passion for delivering Excellent Customer Service
21. Hungry to research the marketplace to ensure you are always at the Top of your Game
22. Flexible, Resilient and Embrace Change
23. Positive Mind-set and Achievement/Delivery driven
24. Strong Communication skills, Written, Oral and Remotely
25. Engages easily quickly with clients and colleagues alike
26. interpersonal and Organisational skills
27. Excellent Listening skills with an Eye for and attention to detail
28. Data Analysis skills
29. Ability to Articulate clearly in written communications
30. Ability to use Knowledge to think Critically
31. Ability to work in a Team Environment with Limited Direct Supervision
32. Ability to Learn New Technology and Procedures
To achieve the higher salary, you will need to demonstrate your skills and ability at interview