Job Ref: UNI1381
Branch: Parker's Tavern
Location: Parker's Tavern, Cambridge
Salary/Benefits: Competitive Salary - £13.84 per hour
Contract type: Casual
Hours: Part Time
Posted date: 25/08/2025
Closing date: 27/09/2025
ABOUT US
University Arms consists of 192 design-led bedrooms, complemented by Parker's Tavern, a high-end, quintessentially British Restaurant and Bar, Library, and a stunning Ballroom. Set in the heart of Cambridge, University Arms is the 'go to' destination, alluring visitors with the promise of a sense of modern luxury.
Parker's Tavern has been reviewed widely in the media, receiving high praise from renowned restaurant and bar critics. The incredible food and the stylish university-inspired dining space combine to create the Parker's Tavern experience, crafting an atmosphere of laid-back sophistication during the day, with a vibrant buzz in the evenings.
WHAT WILL YOU BE DOING
As Hosts/Hostess, you are the welcoming face of Parker's Tavern; your warm greeting and efficient manner sets the tone for our guests. The part you play ensures a smooth and seamless experience for our guests, liaising with your Team Members to provide the link and continuity essential in our offering of exceptional service. Your duties will include, but not be limited to:
THE DUTIES
* Welcome guests with a friendly and professional manner.
* Manage reservations and walk-ins using our booking system.
* Coordinate seating plans to maximise guest satisfaction and table turnover.
* Communicate effectively with servers and kitchen staff.
* Provide information about menu items, specials, and promotions.
* Handle guest queries and resolve issues with professionalism.
* We believe in flexibility and multi-skilling, and you may be asked to do different tasks from time to time to enable us to meet the needs of our guests.
WHAT ARE WE LOOKING FOR IN YOU
* Passion for hospitality – you're all about creating memorable experiences for others.
* Previous experience in a host/hostess or customer service role (hospitality experience preferred)
* You want to be part of a team that works hard and supports each other.
* Have excellent communication skills and strong attention to detail.
* The restaurant is busy all day, and so you will need to be flexible in your availability to work mornings, evenings and weekends.
* Having a reliable method of transportation to the hotel is essential – we have no on-site parking.
THE PERKS
As well as the opportunity to work with a fantastic team in an exceptional property, the position comes with:
* Competitive salary
* Free meals on duty
* Team Member Parties
* Room and FB discounts across the Marriott portfolio
* Refer a friend – who do you know who could be interested in a new role? When they are placed, you could earn up to £400 for referring them
RIGHT TO WORK:
In line with the requirements of UK immigration legislation, all applicants must be eligible to live and work in the UK. Documentary evidence of eligibility to work will be required from candidates as part of the recruitment process.
PAY:
Base: £12.24 plus £1.60 Tronc per hour
Why work at University Arms and Parker's Tavern?
We are passionate about Cambridge's heritage, and want to share that with our guests in a context that is contemporary, thoughtful and engaging. We deliver an experience of considered modern luxury, and take pride in our work. If you are enthusiastic about your city and your work in the hospitality sector you will find working at the University Arms truly rewarding.